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Put your words to work for you!
Say What You Mean, Get What You Want
Anyone can talk their way to success with this revolutionary guide to better communication. Using the innovative and flexible strategies outlined in this practical primer to power communication, you can secure the job you want, achieve the promotion you deserve, get yourself out of hot water, and much more.
It all comes down to understanding that everyone has their own unique communication style. Communication expert Linda McCallister reveals how to identify a colleague's style as well as your own and tailor your conversation for the best possible outcome. You'll learn how to control interpersonal conflict and emerge from any situation confident that your point of view was not only understood, but agreed upon by vital people in the office.
Packed with real-world examples and dialogues, Say What You Mean, Get What You Want also features a unique Communication Profile test that will help you identify your communication style as well as those of the people you work and live with. In no time at all, you'll be the most persuasive person in the office.
Wiley Business Basics Inexpensive resources for today's savvy entrepreneurs!
About the Author
Dr. Linda McCallister is a motivational speaker and Dean of the College of Business and Director of the Doctoral Program at University of Texas Pan American. She holds a PhD in organizational communication.
Table of Contents
WHAT IS STYLE AND HOW DOES IT WORK?
I Wish I Hadn't Said That!
The Six Styles of Communication.
HOW TO CREATE YOUR OWN COMMUNICATION KALEIDOSCOPE.
The Noble: Truth in Action.
The Socratic: Thoughts That Breathe, Words That Burn.
The Candidate: The Good, the Bad, and the Hardly Ever Ugly.
The Senator: Now You See Me, Now You Don't.
HOW TO USE STYLE TO TALK YOUR WAY OUT OF TROUBLE AND INTO SUCCESS.
Gaining Power without Generating Resentment.
Style, Gender, and the Organization.
Talking with Difficult People.
Using Style to Climb the Corporate Ladder.
Surviving the Group Meeting.
Talking about Sensitive Issues.
Epilogue: I'm Glad I Said That!