Measuring performance is a business necessity, but often the result among employees is resentment rather than motivation. The best approach is scorekeeping rather than mere measurement, and scorecards rather than quotas for employees. These tools, when properly implemented, lead to enthusiastic teamwork and the setting of realistic personal and professional goals. The trick is knowing how to keep score, what to keep score on, and what the scorecards should look like.
|Publisher:||Game of Work, Incorporated|
|Product dimensions:||6.10(w) x 9.10(h) x 0.80(d)|