Does a service catalog or services catalog exist for your current IT organization? Who will be responsible for documenting the Service Catalog requirements in detail? Risk factors: what are the characteristics of Service Catalog that make it risky? How do you assess your Service Catalog workforce capability and capacity needs, including skills, competencies, and staffing levels? How do we measure improved Service Catalog service perception, and satisfaction?
Defining, designing, creating, and implementing a process to solve a challenge or meet an objective is the most valuable role... In EVERY group, company, organization and department.
Unless you are talking a one-time, single-use project, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'
This Self-Assessment empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Service Catalog investments work better.
This Service Catalog All-Inclusive Self-Assessment enables You to be that person.
All the tools you need to an in-depth Service Catalog Self-Assessment. Featuring 810 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Service Catalog improvements can be made.
In using the questions you will be better able to:
- diagnose Service Catalog projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
- implement evidence-based best practice strategies aligned with overall goals
- integrate recent advances in Service Catalog and process design strategies into practice according to best practice guidelines
Using a Self-Assessment tool known as the Service Catalog Scorecard, you will develop a clear picture of which Service Catalog areas need attention.
Your purchase includes access details to the Service Catalog self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next. Your exclusive instant access details can be found in your book.