Setting the Table: The Transforming Power of Hospitality in Business

Setting the Table: The Transforming Power of Hospitality in Business

by Danny Meyer
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Setting the Table: The Transforming Power of Hospitality in Business by Danny Meyer

The bestselling business book from award-winning restauranteur Danny Meyer, of Union Square Cafe, Gramercy Tavern, and Shake Shack

Seventy-five percent of all new restaurant ventures fail, and of those that do stick around, only a few become icons. Danny Meyer started Union Square Cafe when he was 27, with a good idea and hopeful investors. He is now the co-owner of a restaurant empire. How did he do it? How did he beat the odds in one of the toughest trades around? In this landmark book, Danny shares the lessons he learned developing the dynamic philosophy he calls Enlightened Hospitality. The tenets of that philosophy, which emphasize strong in-house relationships as well as customer satisfaction, are applicable to anyone who works in any business. Whether you are a manager, an executive, or a waiter, Danny’s story and philosophy will help you become more effective and productive, while deepening your understanding and appreciation of a job well done. 

Setting the Table is landmark a motivational work from one of our era’s most gifted and insightful business leaders.

Product Details

ISBN-13: 9780060742768
Publisher: HarperCollins Publishers
Publication date: 01/29/2008
Edition description: Reprint
Pages: 336
Sales rank: 30,376
Product dimensions: 7.98(w) x 5.30(h) x 0.82(d)

About the Author

Danny Meyer, a native of St. Louis, opened his first restaurant, Union Square Cafe, in 1985 when he was twenty-seven, and went on to found the Union Square Hospitality Group, which includes some of New York City's most acclaimed restaurants: Union Square Cafe, Gramercy Tavern, The Modern, Maialino, North End Grill, Blue Smoke, and Shake Shack, as well as Jazz Standard, Union Square Events, and Hospitality Quotient. Danny, his restaurants, and his chefs have earned an unprecedented twenty-five James Beard Awards. Danny's groundbreaking business book, Setting the Table, was a New York Times bestseller, and he has coauthored two cookbooks with his business partner, Chef Michael Romano. Danny lives in New York with his wife and children.

Michael Romano joined Union Square Cafe in 1988, preparing his unique style of American cuisine with an Italian soul. In 1993, Michael became Danny Meyer's partner. Under Michael's leadership, Union Square Cafe has been ranked Most Popular in New York City Zagat surveys for a record seven years. The restaurant also received the James Beard Award for Outstanding Restaurant of the Year. Michael has coauthored two cookbooks with Danny Meyer, The Union Square Cafe Cookbook and Second Helpings. He is the recipient of numerous nominations and awards, including the James Beard Foundation's Best Chef in New York City in 2001, and in 2000, he was inducted into the James Beard Foundation's Who's Who of Food & Beverage in America.

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Setting the Table 4.1 out of 5 based on 0 ratings. 16 reviews.
sparkspace More than 1 year ago
Being in the hospitality business (on the business to business side), I was curious to know if Danny's views of the restaurant business would be applicable to a business to business setting. It is absolutely applicable! You will learn so much from this book about how to put your employees and customers first, how to build a grow a sustainable business for the long term, and maybe most importantly, how to build a business based on excellence without compromise. The only problem with this book is that it will also make you hungry! Danny's passion for food gets you not only excited about your business, but makes you start looking for a better place to eat dinner, no matter what city you live in!
thedish More than 1 year ago
The only one of his restaurants I have eaten at is Blue Smoke which I must say is very good. The staff is in fact quite hospitable but not necessarily more so than some other places. That said he outlines the importance of each group 1. Employees 2. Customers 3. Community 4. Suppliers 5. Investors in that order. He is wildly successful and he is doing the right thing. As my title says if more CEO's acted this way the world would be in a much better state. As for the read, it's incredibly easy to get through and quite enlightening although somewhat obvious. Do the right thing.
Anonymous More than 1 year ago
This book was required reading for class but I pleasantly took a liking to it. I left it on my desk at work and 2 other co-workers have asked for it when I am done. If you love hospitality or food service, this is a really good read!!
Anonymous More than 1 year ago
Wow... cant put this book down! I am 1/4 of the the way finished and its incredible! This book affirms all the reasons i became a part of the hospitality industry! it pulls at my heart strings and reminds me of childhood memories "fly fishing and how Texans dont put bbq sauce on brisket"! Fantastic!!!
Anonymous More than 1 year ago
This book and what Danny Meyer has modeled in his own business can be applied to most businesses. I especially believe in having engaged employees (and owners) that love what they are doing. This book is insightful on how to do that.
AlyceMH More than 1 year ago
Thank you Delta for covering Danny Meyer in your December in flight magazine.  In the process of changing industries to become a Chief Experience Officer, "Setting the Table" was exactly what I needed.  Danny's journey and insight has gone a long way toward getting me off to a great start in my new role.
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