For fans of Radical Candor, Leaders Eat Last, and Covey’s original bestseller, The Speed of Trust.
Unleash the hidden power of trust, change lives, and influence your organization with proven, patented techniques.
When Stephen M.R. Covey wrote The Speed of Trust in 2006, he had no idea the book would sell over 2 million copies in twenty-two languages and become a worldwide phenomenon. His belief in the hidden power of trust to change lives and impact organizations is now expanded in Smart Trust: Creating Prosperity, Energy, and Joy in a Low-Trust World.
Trust in the modern workplace cannot be overstated. Trusted people are more likely to be hired and promoted, get the best projects and bigger budgets, and are typically the last group to be laid off. In an increasingly unpredictable marketplace, understanding and applying the tenets of Smart Trust will increase your probability of thriving personally and professionally. Additionally, your sound judgment and ability to trust in this low-trust world will give you a tremendous competitive advantage—and the capacity to navigate the organizational uncertainty that low trust creates.
In a compelling and readable style, Covey and his long-time business partner Greg Link share enlightening principles and anecdotes of people and organizations that are not only achieving unprecedented prosperity from high-trust relationships but—even more inspiring—also attaining elevated levels of energy and joy.
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About the Author
Stephen M. R. Covey is cofounder and CEO of CoveyLink Worldwide. A sought-after and compelling keynote speaker, author, and advisor on trust, leadership, ethics, and high performance, Covey speaks to audiences around the world. A Harvard MBA, he is the former CEO of Covey Leadership Center, which under his stewardship became the largest leadership development company in the world. Covey resides with his wife and children in the shadows of the Rocky Mountains.
Greg Link is co-founder of CoveyLink, FranklinCovey’s Global Speed of Trust Practice, and the former Covey Leadership Center. A trusted executive confidant, advisor, and compelling speaker, Link is a recognized authority on trust, leadership, sales, marketing, and high performance. He led the strategy that propelled Covey's father's book, The 7 Habits of Highly Effective People, to one of the two most influential business books of the twentieth century.
Rebecca A. Merrill has served in numerous leadership positions in community, education, and women’s organizations. Coauthor of Connections: Quadrant II Time Management, she also assisted Stephen R. Covey on The 7 Habits Highly Effective People.
Table of Contents
Foreword Indra Nooyi xvii
Our Intent xxi
Part I The Paradox and the Promise
Chapter 1 The Great Paradox 5
Chapter 2 Blind Trust or Distrust: Which Glasses Are You Wearing? 37
Chapter 3 The Third Alternative: "Smart Trust" 52
Part II The 5 Actions of Smart Trust
Chapter 4 Smart Trust Action 1: Choose to Believe in Trust 85
Chapter 5 Smart Trust Action 2: Start with Self 109
Chapter 6 Smart Trust Action 3: Declare Your Intent…and Assume Positive Intent in Others 142
Chapter 7 Smart Trust Action 4: Do What You Say You're Going to Do 176
Chapter 8 Smart Trust Action 5: Lead Out in Extending Trust to Others 206
Part III What Can You Do?
Chapter 9 Creating Your Own Renaissance of Trust 247
About the Authors 259
Most Helpful Customer Reviews
This book is both amazing and important. It's amazing because it thoughtfully analyzes the most critical issue of our time - trust - and does so in a way that's easily digested and understood. It's important because exercising the practices it espouses can produce profoundly positive outcomes. Trust is the glue that holds together nations, organizations, families, and every good relationship on earth. Most of us already know that. What many people haven't yet discovered is the principle-centered framework that enables "smart trust" - balancing risk with opportunity, competence with character. This powerful book by Stephen M.R. Covey and Greg Link gets to the heart of what can make trust work to everyone's advantage. They show how to cut through the traditional trust or distrust dichotomy. Covey and Link give us a handy set of trust lenses through which we can realistically envision a whole new world of possibility in our current and potential relationships. As I coach leaders in a wide range of organizations, I'm frequently asked "Should I lead with my head or with my heart?" My answer is always the same: "Yes. Both." The most effective leaders - corporate executives, politicians, educators, clergy, parents, etc. - resist the head or heart quandary. They balance caution with optimism, analysis with empathy. They are neither gullible nor overly rigid. They exercise Smart Trust. Covey and Link elaborate on five specific actions that produce Smart Trust: 1. Choose to Believe in Trust 2. Start With Self 3. Declare Your Intent ... and Assume Positive Intent in Others 4. Do What You Say You're Going to Do 5. Lead Out in Extending Trust to Others The authors don't merely throw out platitudes. They provide plenty of compelling evidence in the form of case studies from the real world. They demonstrate that Smart Trust is not only achievable, it's - well, it's Smart.
The ideas are very current, this book is a powerful tool not just for business people but in your everyday life.
The Maghribi traders had the right idea: To capitalize on lucrative business opportunities amid the chaotic political and social climate of the Middle East in the 10th century, these merchants formed an economic system that spanned miles, cultures, and governments – all based on handshakes. Leadership experts Stephen M.R. Covey and Greg Link (working with writer Rebecca Merrill) offer the story of the Maghribis to set the stage for their innovative “Smart Trust” strategy, which helps people create, maintain and leverage high-trust relationships and business environments in today’s “low-trust world.” They explore why people trust and why they don’t, why some people adopt the wrong kinds of trust, and how trust shapes your perceptions. In this well-researched, logically organized presentation, the authors draw from their experiences and those of numerous firms and individuals to show how trust can raise your “prosperity, energy and joy.” getAbstract believes this inspiring work could motivate you to take “the lead in extending trust” to enhance your professional and personal relationships – and you can trust us on that.
Bought this book thinking that I can use it on my note app on the iPad, Android device, or IMac. They will not play on any of my devices so there is no reason for me to buy another one...