Smart Trust: Creating Prosperity, Energy, and Joy in a Low-Trust World

Smart Trust: Creating Prosperity, Energy, and Joy in a Low-Trust World


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For fans of Radical Candor, Leaders Eat Last, and Covey’s original bestseller, The Speed of Trust.

Unleash the hidden power of trust, change lives, and influence your organization with proven, patented techniques.

When Stephen M.R. Covey wrote The Speed of Trust in 2006, he had no idea the book would sell over 2 million copies in twenty-two languages and become a worldwide phenomenon. His belief in the hidden power of trust to change lives and impact organizations is now expanded in Smart Trust: Creating Prosperity, Energy, and Joy in a Low-Trust World.

Trust in the modern workplace cannot be overstated. Trusted people are more likely to be hired and promoted, get the best projects and bigger budgets, and are typically the last group to be laid off. In an increasingly unpredictable marketplace, understanding and applying the tenets of Smart Trust will increase your probability of thriving personally and professionally. Additionally, your sound judgment and ability to trust in this low-trust world will give you a tremendous competitive advantage—and the capacity to navigate the organizational uncertainty that low trust creates.

In a compelling and readable style, Covey and his long-time business partner Greg Link share enlightening principles and anecdotes of people and organizations that are not only achieving unprecedented prosperity from high-trust relationships but—even more inspiring—also attaining elevated levels of energy and joy.

Product Details

ISBN-13: 9780594581055
Publisher: Free Press
Publication date: 01/10/2012
Pages: 320
Product dimensions: 6.30(w) x 9.10(h) x 1.10(d)

About the Author

Stephen M. R. Covey is cofounder and CEO of CoveyLink Worldwide. A sought-after and compelling keynote speaker, author, and advisor on trust, leadership, ethics, and high performance, Covey speaks to audiences around the world. A Harvard MBA, he is the former CEO of Covey Leadership Center, which under his stewardship became the largest leadership development company in the world. Covey resides with his wife and children in the shadows of the Rocky Mountains.

Greg Link is co-founder of CoveyLink, FranklinCovey’s Global Speed of Trust Practice, and the former Covey Leadership Center. A trusted executive confidant, advisor, and compelling speaker, Link is a recognized authority on trust, leadership, sales, marketing, and high performance. He led the strategy that propelled Covey's father's book, The 7 Habits of Highly Effective People, to one of the two most influential business books of the twentieth century.

Rebecca A. Merrill has served in numerous leadership positions in community, education, and women’s organizations. Coauthor of Connections: Quadrant II Time Management, she also assisted Stephen R. Covey on The 7 Habits Highly Effective People.

Table of Contents

Foreword Indra Nooyi xvii

Our Intent xxi

Part I The Paradox and the Promise

Chapter 1 The Great Paradox 5

Chapter 2 Blind Trust or Distrust: Which Glasses Are You Wearing? 37

Chapter 3 The Third Alternative: "Smart Trust" 52

Part II The 5 Actions of Smart Trust

Chapter 4 Smart Trust Action 1: Choose to Believe in Trust 85

Chapter 5 Smart Trust Action 2: Start with Self 109

Chapter 6 Smart Trust Action 3: Declare Your Intent…and Assume Positive Intent in Others 142

Chapter 7 Smart Trust Action 4: Do What You Say You're Going to Do 176

Chapter 8 Smart Trust Action 5: Lead Out in Extending Trust to Others 206

Part III What Can You Do?

Chapter 9 Creating Your Own Renaissance of Trust 247

About the Authors 259

Notes 265

Index 287

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