Smart Trust: Creating Prosperity, Energy, and Joy in a Low-Trust World

Smart Trust: Creating Prosperity, Energy, and Joy in a Low-Trust World


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Smart Trust: Creating Prosperity, Energy, and Joy in a Low-Trust World by Stephen M. R. Covey, Greg Link, Rebecca R. Merrill

After illustrating the global relevance of trust with his book The Speed of Trust by selling more than one million copies in twenty-two languages, Stephen M.R. Covey again illuminates the hidden power of trust to change lives and impact organizations in Smart Trust.

In a compelling and readable style, he and long-time business partner Greg Link share enlightening principles and anecdotes of people and organizations that are not only achieving unprecedented prosperity from high-trust relationships and cultures but—even more inspiring—also attaining elevated levels of energy and joy.

Find out why trusted people are more likely to get hired or promoted, get the best projects and bigger budgets, and are last to be laid off. This sea-changing book will forever shift your perspective as it reveals and validates, once and for all, the transformational power of trust. Reading Smart Trust will increase your probability of thriving in this increasingly unpredictable marketplace. The more unpredictable it becomes, the more your (and your organization’s) sound judgment and ability to trust in this low-trust world will give you a tremendous competitive advantage—and the capacity to navigate the uncertainty low trust creates.

Product Details

ISBN-13: 9781451651454
Publisher: Free Press
Publication date: 01/10/2012
Pages: 320
Sales rank: 1,134,133
Product dimensions: 6.30(w) x 9.10(h) x 1.10(d)

About the Author

Stephen M. R. Covey is the former CEO and Greg Link the former Senior VP of Marketing of Covey Leadership Center, which, under their stewardship, became the largest leadership company in the world. Covey and Link personally led the strategy that propelled Covey's father's book, The 7 Habits of Highly Effective People to the number one influential business book of the 20th Century. They are the coauthors of the bestseller The Speed of Trust, and their consulting practice based on that book's principles has grown rapidly every year since its inception, and is the fastest growing consulting and training offering from FranklinCovey, which operates across the world in over 144 countries.

Table of Contents

Foreword Indra Nooyi xvii

Our Intent xxi

Part I The Paradox and the Promise

Chapter 1 The Great Paradox 5

Chapter 2 Blind Trust or Distrust: Which Glasses Are You Wearing? 37

Chapter 3 The Third Alternative: "Smart Trust" 52

Part II The 5 Actions of Smart Trust

Chapter 4 Smart Trust Action 1: Choose to Believe in Trust 85

Chapter 5 Smart Trust Action 2: Start with Self 109

Chapter 6 Smart Trust Action 3: Declare Your Intent…and Assume Positive Intent in Others 142

Chapter 7 Smart Trust Action 4: Do What You Say You're Going to Do 176

Chapter 8 Smart Trust Action 5: Lead Out in Extending Trust to Others 206

Part III What Can You Do?

Chapter 9 Creating Your Own Renaissance of Trust 247

About the Authors 259

Notes 265

Index 287

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Smart Trust 3.7 out of 5 based on 0 ratings. 3 reviews.
Rodger_Dean_Duncan More than 1 year ago
This book is both amazing and important. It's amazing because it thoughtfully analyzes the most critical issue of our time - trust - and does so in a way that's easily digested and understood. It's important because exercising the practices it espouses can produce profoundly positive outcomes. Trust is the glue that holds together nations, organizations, families, and every good relationship on earth. Most of us already know that. What many people haven't yet discovered is the principle-centered framework that enables "smart trust" - balancing risk with opportunity, competence with character. This powerful book by Stephen M.R. Covey and Greg Link gets to the heart of what can make trust work to everyone's advantage. They show how to cut through the traditional trust or distrust dichotomy. Covey and Link give us a handy set of trust lenses through which we can realistically envision a whole new world of possibility in our current and potential relationships. As I coach leaders in a wide range of organizations, I'm frequently asked "Should I lead with my head or with my heart?" My answer is always the same: "Yes. Both." The most effective leaders - corporate executives, politicians, educators, clergy, parents, etc. - resist the head or heart quandary. They balance caution with optimism, analysis with empathy. They are neither gullible nor overly rigid. They exercise Smart Trust. Covey and Link elaborate on five specific actions that produce Smart Trust: 1. Choose to Believe in Trust 2. Start With Self 3. Declare Your Intent ... and Assume Positive Intent in Others 4. Do What You Say You're Going to Do 5. Lead Out in Extending Trust to Others The authors don't merely throw out platitudes. They provide plenty of compelling evidence in the form of case studies from the real world. They demonstrate that Smart Trust is not only achievable, it's - well, it's Smart.
RolfDobelli More than 1 year ago
The Maghribi traders had the right idea: To capitalize on lucrative business opportunities amid the chaotic political and social climate of the Middle East in the 10th century, these merchants formed an economic system that spanned miles, cultures, and governments – all based on handshakes. Leadership experts Stephen M.R. Covey and Greg Link (working with writer Rebecca Merrill) offer the story of the Maghribis to set the stage for their innovative “Smart Trust” strategy, which helps people create, maintain and leverage high-trust relationships and business environments in today’s “low-trust world.” They explore why people trust and why they don’t, why some people adopt the wrong kinds of trust, and how trust shapes your perceptions. In this well-researched, logically organized presentation, the authors draw from their experiences and those of numerous firms and individuals to show how trust can raise your “prosperity, energy and joy.” getAbstract believes this inspiring work could motivate you to take “the lead in extending trust” to enhance your professional and personal relationships – and you can trust us on that.
Anonymous More than 1 year ago
Bought this book thinking that I can use it on my note app on the iPad, Android device, or IMac. They will not play on any of my devices so there is no reason for me to buy another one...