The Beryl Companies has always cut its own path in regard to company culture. A bottom-up approach and commitment to transparency defines the "Beryl Way," which leads to deepseated employee loyalty. Told through the distinct voices of staff members, Smile Guide offers a unique insight into the inner workings of this employee-centric company and the impact that culture can haveboth on the company's bottom line and employees' personal lives. This book provides a road map for making the exceptional Beryl business model the rule. From recruiting and branding to leadership and communication, Smile Guide addresses each aspect of establishing and maintaining a personalized, beneficial, and efficient company culture. Following CEO and founder Paul Spiegelman's first book, Why Is Everyone Smiling?, this collaboration of Beryl coworkers drives home the point that there is a clear correlation between an ethical, empowered workforce and profitable operations.
|Publisher:||Brown Books Publishing Group|
|Product dimensions:||6.20(w) x 9.10(h) x 0.90(d)|
About the Author
Paul Spiegelman is founder and chief executive officer of The Beryl Companies, which includes: Beryl, a technology-focused patient-experience company dedicated to improving relationships between healthcare providers and consumers; the Beryl Institute, a research and educational entity that publishes information about improving the patient experience and how that activity links to better financial outcomes for healthcare providers; The Circle, a training company that helps businesses enhance employee engagement and develop more positive workplace cultures; and the Small Giants Community, a global organization that brings together leaders who are focused on values-based business principles.