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Software Maintenance Management: Evaluation and Continuous Improvement / Edition 1
     

Software Maintenance Management: Evaluation and Continuous Improvement / Edition 1

by Alain April, Alain Abran
 

ISBN-10: 0470147075

ISBN-13: 9780470147078

Pub. Date: 04/11/2008

Publisher: Wiley

This book explores the domain of software maintenance management and provides road maps for improving software maintenance organizations. It describes full maintenance maturity models organized by levels 1, 2, and 3, which allow for benchmarking and continuous improvement paths. Goals for each key practice area are also provided, and the model presented is fully

Overview

This book explores the domain of software maintenance management and provides road maps for improving software maintenance organizations. It describes full maintenance maturity models organized by levels 1, 2, and 3, which allow for benchmarking and continuous improvement paths. Goals for each key practice area are also provided, and the model presented is fully aligned with the architecture and framework of software development maturity models of CMMI and ISO 15504. It is complete with case studies, figures, tables, and graphs.

Product Details

ISBN-13:
9780470147078
Publisher:
Wiley
Publication date:
04/11/2008
Series:
Practitioners Series , #67
Pages:
225
Product dimensions:
6.20(w) x 9.20(h) x 0.90(d)

Table of Contents

Foreword (Thomas Pigoski)

Foreword (Ned Chapin)

Preface.

1. Maintenance Issues and Related Management Approaches.

2. Maturity Models in Software Engineering.

3. Foundations of the S3 Process Model.

4. Process Management Domain.

5. Event/Request Management Domain.

6. Evolution Engineering Domain.

7. Support for the Evolution Engineering Domain.

8. Exemplary Practices-Process Management.

9. Exemplary Practices-Event/Request Management Domain.

10. Exemplary Practices-Evolution Engineering Domain.

11. Exemplary Practices-Support to Evolution Domain.

12. Assessment Process, Assessment Tool, and Case Studies of the Use of S3.

13. Summary.

Appendix A. Maintenance Standards Models and Enhancement Proposal.

Appendix B. Term Assignment for Students.

Appendix C. Acronyms and Glossary.

References.

Index.

About the Authors.

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