Speaking Your Truth: Proven Strategies for Effective Nurse- Physician Communication

Speaking Your Truth: Proven Strategies for Effective Nurse- Physician Communication

by Kathleen Bartholomew




Speak Your Truth: Proven Strategies for Effective Nurse-Physician Communication, by Kathleen Bartholomew, RN, BS, is witty and entertaining, and drives home the mission-critical message: Breakdowns in nurse-physician communication and relationships are disastrous to patient care and emotionally disruptive to all those in the profession. This book takes you through a journey, and leaves you with effective strategies for improving your own nurse-physician relationships. Bartholomew does this with captivating anecdotal scenarios and authentic, tangible advice—from one nurse to another.

Product Details

ISBN-13: 9781578395569
Publisher: HCPro, Inc
Publication date: 03/01/2005
Pages: 162
Product dimensions: 6.90(w) x 8.90(h) x 0.50(d)

About the Author

Kathleen Bartholomew, RN, has been the manager of a 57-bed orthopedic and spine unit in a tertiary hospital in Seattle for five years. As a registered nurse and counselor, Bartholomew uses story to shed light on the challenges and issues facing nurses today. She is currently enrolled in the Master's program at the University of Washington and has proposed this book as her thesis. Her strength is her ability to link the academic world with the practical reality of the hospital.Bartholomew has been a national speaker for the nursing profession for the past four years.

Table of Contents

Chapter one: How it all started
  *What's the problem?
  *Big problems
   *Moral distress
   *Work environment
   *Decreased job satisfaction
   *Patient safety
   *Staffing levels
  *Factors affecting today's nurses and physicians
Chapter two: Why Dick runs
  *AHA!: Discovering why we can"t play nice
   *The oppression theory
   *The limp and frigid theory
   *Like animals
  *History: Why Jane is silent
  *Game over
Chapter three: Key stakeholders
   *What's our problem?
   *The doctor's point of view
   *Female physicians
   *The agony
   *The ecstasy
  *Nurse managers
   *The manager's experience
Chapter four: Checking the emotional pulse of work relationships
  *Part I: Taking the pulse of nurse-physician relationships
   *Collegial relationships
   *Collaborative relationships
   *Teacher-student relationships
   *Neutral relationships
  *Part II: Taking the pulse of the physicians
  *Part III: Taking your own pulse
   *"No way"
   *Fear and uncertainty
   *Maintaining our boundaries
   *What would Jane do?
  *A story of courage and confrontation
   *What will Jane do?
Chapter five: Breakdowns and opportunities
  *Breakdowns in communication
   *Disagreements over discharge orders
   *Disagreements over treatment decisions
   *Incidents of disruptive physician behavior
   *The SBAR tool for preventing breakdowns
  *Opportunities for improvement
   *Garner administrative support
   *Create a zero-tolerance policy
   *Provide assertiveness training
   *Use your name as a powerful equalizer
   *Take advantage of formalized collaborative models
   *Build community
  *Strategies for collaborative relationships
Chapter six: A manager's quest to create collegial relationships
  *The power of a name
  *Use social events as networking opportunities
  *The Great Fruit War: Conquering with humor
  *Nursing through a new lens
  *A meeting of the minds
   *Creative strategies
  *Educational opportunities
  *"Aunt Jane"
    *Setting the standard
   *Role modeling
  *Conclusion: Not so "Pleasantville"
Nursing education instructional guide
  *Instructions for obtaining your nursing contact hours
  *Nursing education exam
  *Nursing education evaluation

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