State and Local Government Series: City Manager's Desk Reference

State and Local Government Series: City Manager's Desk Reference

by Bob Hart

NOOK Book(eBook)

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Product Details

ISBN-13: 9781632811066
Publisher: LexisNexis
Publication date: 07/20/2018
Sold by: Barnes & Noble
Format: NOOK Book
File size: 24 MB
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Table of Contents

Part I – Developing Organizational Abilities
Chapter 1 – Cultural Issues
Chapter 2 – Vision and Mission
Chapter 3 – Ethics and Values
Chapter 4 – Governance
Chapter 5 – Management Philosophy
Chapter 6 – Strategic Planning
Chapter 7 – Customer Service Program
Chapter 8 – Advisory Board Handbook
Chapter 9 – Community Assessment
Chapter 10 – Branding Your Government
Chapter 11 – [Reserved]

Part II – City Services
Chapter 12 – Police Services
Chapter 13 – Fire Services
Chapter 14 – Emergency Medical Services
Chapter 15 – Emergency Management
Chapter 16 – Pandemic Preparedness
Chapter 17 – Planning and Development
Chapter 18 – Building Inspections
Chapter 19 – Economic Development
Chapter 20 – Parks and Recreation
Chapter 21 – Library Services
Chapter 22 – Animal Control
Chapter 23 – Public Works
Chapter 24 – Airports
Chapter 25 – Streets and Transportation
Chapter 26 – Stormwater Utility
Chapter 27 – Water Management
Chapter 28 – Wastewater Management
Chapter 29 – Solid Waste
Chapter 30 – Gas Utilities
Chapter 31 – [Reserved]
Chapter 32 – [Reserved]

Part III – City Operations
Chapter 33 – Finance
Chapter 34 – Treasury
Chapter 35 – Performance Measurement
Chapter 36 – Information Management
Chapter 37 – Legal Services
Chapter 38 – Human Resources
Chapter 39 – Model Employee Policies
Chapter 40 – Employee Leadership Development Handbook
Chapter 41 – Risk Management
Chapter 42 – Model Safety Handbook
Chapter 43 – [Reserved]

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