Supervision in the Hospitality Industry

Supervision in the Hospitality Industry

Hardcover(2nd ed)

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Supervision in the Hospitality Industry by Raphael R. Kavanaugh, Jack D. Ninemeier

Help hospitality supervisors hit the ground running with the skills they'll learn in this book. They will be prepared to juggle with expectations of management, guests, employees, and governmental agencies. New case studies help employees practice solving problems they may face on the job.

This textbook also provides resources to help employees create a professional development plan for their hospitality career.

Product Details

ISBN-13: 9780866120524
Publisher: Educational Institute of the American Hotel & Motel Associat
Publication date: 01/28/1991
Edition description: 2nd ed
Pages: 312

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About the Educational Institute

We Train The Best!

The American Hotel and Lodging Educational Institute (AHLEI) is the premier source for delivering quality hospitality education, training and professional certification that serves the needs of hospitality schools and industries worldwide.

The AHLEI meets and exceed its education and training mission by providing materials for all levels of hospitality personnel via: online learning, distance learning courses, videos, seminars, textbooks, and study guides.

Professionalcertificationfrom the AHLEI is the ultimate distinction of professional excellence for the hospitality industry. It certifies and validates competencies in conjunction with academia and industry experts for over 35 positions in the hospitality industry; designations from front-line to general manager, including the prestigious CHA - the Certified Hotel Administrator.

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