ISBN-10:
0136492290
ISBN-13:
9780136492290
Pub. Date:
05/18/2000
Publisher:
Prentice Hall
Supervision of Police Personnel / Edition 6

Supervision of Police Personnel / Edition 6

Hardcover

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Product Details

ISBN-13: 9780136492290
Publisher: Prentice Hall
Publication date: 05/18/2000
Edition description: Sixth Edition
Pages: 400
Product dimensions: 7.32(w) x 9.18(h) x 1.12(d)

About the Author

Dr. Jeff Bernstein is President of Bernstein & Associates, Inc. He is a consulting psychologist who has experience as a police officer, detective, and sergeant. He earned a master’s degree in human resource management and is a licensed doctor of psychology, as well as a certified assessor and assessor trainer. Dr. Bernstein’s post-doctoral studies are in the field of civil service exams and test preparation. He is a published author of training manuals and articles on test preparation and a member of the American Psychological Association and the International Association of Chiefs of Police. Dr. Bernstein has prepared more than 100,000 men and women for law enforcement entry and promotional exams, and is considered the top public safety test preparation expert in the country. Dr. Bernstein has represented PBA and FOP lodges throughout the country on public safety test preparation and is a member of both unions. During his tenure as a police officer, Dr. Bernstein received 20 commendations, was selected twice as the Most Outstanding Officer of the Month, and received the Medal of Valor. His students have obtained the highest scores on promotional exams.

Read an Excerpt

Preface

Recognizing that the first-line supervisor plays an indispensable role in the enforcement of American law, and that a straightforward book dealing with the responsibilities of supervisors and the most effective methods of fulfilling these responsibilities was needed, the author wrote the first edition of Supervision of Police Personnel in 1970. Four subsequent editions have followed during the ensuing three decades. With the beginning of the new millennium, the author's brother, Marvin D. Iannone, has joined in the writing of this sixth edition.

During their long law enforcement careers—a combined total of 100 years—both authors realized (and have had this realization confirmed countless times) that certain tenets of the first-line supervisor remain inviolable and that one cannot supervise effectively without an appreciation of these tenets. These time-tested principles include the following:

  1. Although a supervisor is a manager, he must first think of himself as a leader. Indeed, one cannot be a leader without followers.
  2. A first-line supervisor is a part of those whom he leads, while at the same time being apart from them. In such a role, he must represent the rank and file to senior management and simultaneously represent senior management to the rank and file.
  3. When supervising, he must practice the Golden Rule.
  4. He must earn, not demand the respect of others.
  5. He must set the highest example.
  6. He must without exception be consistent and fair.
  7. His honor and professionalism must always be beyond reproach.

It is the authors' conviction that a supervisor, experienced or inexperienced, whoapplies the principles and techniques outlined in this book while using the foregoing tenets as an ever-present backdrop will be well on his way toward actualizing his greatest potential.

This edition has been updated to be consistent with changes in the law and the currently preferred practices of progressive police organizations.

The authors sincerely express their gratitude to all those professionals in law enforcement for their many contributions to the preparation of this book, and we are particularly grateful to all who have had such a profound influence on our professional and personal lives. We also thank the following reviewers: Alvin Berndt, Criminal Justice Institute; Michael Buerger, Northeastern University; Alan Mentzer, Truckee Meadows Community College; and Alan Marston, South Maine Technical College.

Our special thanks to Clara and Patricia for their never-ending support and patience.

Nathan lannone
Marvin lannone

Table of Contents

1. The Supervisor's Role.
2. The Supervisor's Function in Organization, Administration, and Management.
3. Leadership, Supervision, and Command Presence.
4. The Training Function: Problems and Approaches.
5. The Instructional Process.
6. Interpersonal Communications.
7. Principles of Interviewing.
8. Some Psychological Aspects of Supervision.
9. Special Problems in Counseling and Remediation.
10. Employee Dissatisfaction, Grievances, and Complaints.
11. Discipline: Principles, Policies, and Practices.
12. Personnel Complaint Investigation Procedures and Techniques.
13. Personnel Evaluation Systems.
14. Performance Rating Standards and Methods.
15. Distribution and Deployment of Field Forces.
16. Tactical Deployment of Field Forces.
17. Conference Leading.
Selected References.
Index.

Preface

PREFACE:

Preface

Recognizing that the first-line supervisor plays an indispensable role in the enforcement of American law, and that a straightforward book dealing with the responsibilities of supervisors and the most effective methods of fulfilling these responsibilities was needed, the author wrote the first edition of Supervision of Police Personnel in 1970. Four subsequent editions have followed during the ensuing three decades. With the beginning of the new millennium, the author's brother, Marvin D. Iannone, has joined in the writing of this sixth edition.

During their long law enforcement careers—a combined total of 100 years—both authors realized (and have had this realization confirmed countless times) that certain tenets of the first-line supervisor remain inviolable and that one cannot supervise effectively without an appreciation of these tenets. These time-tested principles include the following:

  1. Although a supervisor is a manager, he must first think of himself as a leader. Indeed, one cannot be a leader without followers.
  2. A first-line supervisor is a part of those whom he leads, while at the same time being apart from them. In such a role, he must represent the rank and file to senior management and simultaneously represent senior management to the rank and file.
  3. When supervising, he must practice the Golden Rule.
  4. He must earn, not demand the respect of others.
  5. He must set the highest example.He must without exception be consistent and fair.
  6. His honor and professionalism must always be beyond reproach.

It is theauthors'conviction that a supervisor, experienced or inexperienced, who applies the principles and techniques outlined in this book while using the foregoing tenets as an ever-present backdrop will be well on his way toward actualizing his greatest potential.

This edition has been updated to be consistent with changes in the law and the currently preferred practices of progressive police organizations.

The authors sincerely express their gratitude to all those professionals in law enforcement for their many contributions to the preparation of this book, and we are particularly grateful to all who have had such a profound influence on our professional and personal lives. We also thank the following reviewers: Alvin Berndt, Criminal Justice Institute; Michael Buerger, Northeastern University; Alan Mentzer, Truckee Meadows Community College; and Alan Marston, South Maine Technical College.

Our special thanks to Clara and Patricia for their never-ending support and patience.

Nathan lannone
Marvin lannone

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