Talking Them Through: Crisis Communications with the Emotionally Disturbed and Mentally Ill

Talking Them Through: Crisis Communications with the Emotionally Disturbed and Mentally Ill

by Rory Miller

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Overview

Talking Them Through: Crisis Communications with the Emotionally Disturbed and Mentally Ill by Rory Miller

Drawing on extensive experience with unstable, violent, intoxicated and mentally ill people, former Corrections Sergeant Rory Miller delivers a street-level guide to building rapport, taking command and avoiding force.

An altered state of consciousness can be caused by many things-- drugs in the system, brain chemistry, or simple fear, anger or stress. In this short volume, Miller provides a concise guide to staying safe, reading the situation, reading the person and making a connection.
An experienced corrections officer, the author is realistic enough to note that talking doesn't work every time. But his tips will give you the edge that might prevent injury.

Product Details

BN ID: 2940016415345
Publisher: Rory Miller
Publication date: 05/24/2013
Sold by: Draft2Digital
Format: NOOK Book
File size: 297 KB

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