ISBN-10:
0321846257
ISBN-13:
9780321846259
Pub. Date:
05/25/2012
Publisher:
Longman
Technical Communication: Process and Product with NEW MyTechCommLab Access Card / Edition 7

Technical Communication: Process and Product with NEW MyTechCommLab Access Card / Edition 7

by Sharon Gerson, Steven Gerson

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Product Details

ISBN-13: 9780321846259
Publisher: Longman
Publication date: 05/25/2012
Edition description: Older Edition
Pages: 704
Product dimensions: 7.90(w) x 9.90(h) x 1.00(d)

Table of Contents

1. An Introduction to Technical Communication

2. The Communication Process: Prewriting, Writing, and Rewriting

3. Clarity, Conciseness, Accuracy, and Ethics in Technical Communication

4. Communicating Effectively to Your Audience

5. Research and Documentation

6. Routine Correspondence: Memos, Letters, E-Mail Messages, Instant Messages, and Text Messages

7. Building Online Communities through Blogging, Youtube, Twitter, Facebook, and Virtual World

8. Communicating Effectively to Get a Job

9. Document Design

10. Using Visual Aids in Technical Communication

11. Communicating to Persuade

12. Technical Descriptions and Process Analyses

13. Instructions, User Manuals, and Standard Operating Procedures

14. Online Help and Web Sites

15. Summarizing Technical Communication

16. Short, Informal Reports

17. Long, Formal Reports

18. Proposals

19. Oral Communication

APPENDIX A: Grammar, Punctuation, Mechanics, and Spelling

APPENDIX B: Parenthetical Source Citations and Documentation

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