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If you?re in business, for yourself or employed, and you?re responsible for finding or generating new business opportunities but struggle to stand out, or get in front of potential customers then this book will help. This book aims to cure that feeling of ?phone phobia? and give you the skills and techniques to improve your success rate, both on the phone and face to face. This book deals with everything that should be in your head as well as what should be coming out of your mouth, addressing topics like: ? Avoiding rejection ? Getting past the gatekeeper ? Building rapport quickly over the phone ? How to take control of your calls ? Self-motivation and discipline for telemarketers and home workers By the end of this book you will know exactly who you should be calling, what to say and have a host of helpful tips of how to win people over in business.