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Overview
This work ushers in a change in the approach of books on hospital administration. To make the text interesting authors have used the case based learning approach. Apart from this many new topics have been introduced in this book which had not been addressed so far in the available books. For example:- due importance has been given to the role of engineering department in ensuring provision of good quality of medical care by the hospitals. New concepts in hospital administration like information therapy, use of information and communication technology, health promoting hospital approach, impact of globalization on hospital care etc. have also introduced through this book. USP of the book is giving due importance to the feedback from experienced hospital administrators across public and private hospitals of country. This book will surely be of use to medical superintendents and hospital administrators in government and private hospitals in India and other countries. Students as well as teachers of various courses namely, regular and distant learning courses of MBA in Health Care/Hospital Administration, Diploma of masters in Hospital Administrator, MD in hospital administrator , MD in community medicine, Diploma/masters in laws, master’s in public health will also find this book of immense value. This book will also be helpful for civil surgeons and senior medical officers of state health services. The book comprehensively consolidates a lot of practical aspects by incorporating plenty of illustrations, photographs, case studies, real life situations etc. which will help the readers to get a realistic practical experience.
Salient Features
- New concepts in hospital administration like use of information and communication technology, health promoting hospital approach, impact of globalization on hospital care, role of engineering department and information therapy, etc. have been introduced
- Case Studies presented in the chapters are useful for case based learning approach
- Comprehensively consolidates a lot of practical aspects by incorporating plenty of Flowcharts, Figures and Tables help the readers to get a realistic practical experience
Product Details
| ISBN-13: | 9788131239032 |
|---|---|
| Publisher: | Elsevier Health Sciences |
| Publication date: | 12/31/2013 |
| Sold by: | Barnes & Noble |
| Format: | eBook |
| Pages: | 480 |
| File size: | 11 MB |
| Note: | This product may take a few minutes to download. |
Table of Contents
Foreword v
Preface vii
Contributors ix
SECTION I: INTRODUCTION TO HOSPITALS
1. Evolution of Hospital System in India 3
—Dr Parampreet K Ahuja, Prof Anil Kumar Gupta, Dr Amarjeet Singh and Dr Sonu Goel
2. Changing Role of Hospitals in a Globalised Society 7
—Dr Amarjeet Singh and Dr Sonu Goel
SECTION II: INTRODUCTION TO HEALTH-PROMOTING HOSPITALS
3. Building Health-promoting Hospitals: A New Concept in Hospital Administration 13
—Dr Mahesh Devnani, Prof Anil Kumar Gupta, Dr Sonu Goel and Dr Amarjeet Singh
4. Healthy Hospital Environment: A Key to Safe Health 18
— Dr Sonu Goel, Dr Mahesh Devnani, Dr Parampreet Kaur Ahuja,
Prof Anil Kumar Gupta and Dr Amarjeet Singh
5. Informed Patients: The Changed Scenario of Doctor–Patient Relationship in 21st Century 23
—Dr Sonika Raj and Dr Amarjeet Singh
SECTION III: PLANNING AND DESIGNING HOSPITALS
6. Building a Teaching Hospital 31
—Prof BNS Walia
7. Challenges in Setting Up a Tertiary-care Hospital: AIIMS, Bhubaneswar Experience 35
—Prof Vikas Bhatia, Dr Sujit Kumar Tripathy and Prof Ashok Kumar Mahapatra
8. Hospital Administration: A Contemporary Overview 41
—Mr Vijay Chandan
9. Role of Planning and Designing in Hospital Management 51
—Dr S Satpathy and Dr Anki RJ Reddy
10. Creating Specialist Manpower for Hospital Engineering Services in India 61
—Dr JC Mehta, Dr Parampreet Kaur Ahuja, Dr Amarjeet Singh and Dr Sonu Goel
11. Designing Disabled-friendly Hospitals: Need of the Hour 69
—Dr Ravneet Kaur, Dr Ruchi Sharma and Dr Amarjeet Singh
12. Energy Conservation: A New Facet in Hospital Administration 76
—Er PS Saini, Dr Vipin Koushal and Er Sandeep Singh
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Contents
SECTION IV: CLINICAL SERVICES
13. Outpatient Department Services 85
—Dr Rakesh Sharma and Dr Sonu Goel
14. Ward/Indoor Services 96
—Prof Anil Kumar Gupta and Dr Navneet Dhaliwal
15. Operation Theatre Services 106
—Dr Shweta Talati, Prof Anil Kumar Gupta and Dr Sonu Goel
16. Health-promoting Hospital Emergency Department 113
—Dr Sonu Goel, Prof Anil Kumar Gupta, Dr Sonika Raj, Dr Mahesh Devnani and Dr Amarjeet Singh
SECTION V: SPECIFIC DIAGNOSTIC SERVICES
17. Clinical Laboratory Services 123
—Dr Arnab Pal
18. Haematology Services 127
—Prof Reena Das
19. Parasitology Services 131
—Prof Rakesh Sehgal and Dr Kapil Goyal
20. Virology Services 136
— Prof RK Ratho and Dr Abhishek Mewara
21. Immunopathology Services 139
—Dr Biman Saikia and Prof Shobha Sehgal
22. Radiodiagnosis and Imaging Services 145
—Dr Vivek Gupta
23. Radiation Oncology Services 148
—Dr Narendra Kumar and Dr Ritesh Kumar
24. Nuclear Medicine Services 152
—Prof BR Mittal and Dr Saumya Kumari
25. Experimental Medicine Services 158
—Dr Dibyajyoti Banerjee and Prof Anuradha Chakraborti
SECTION VI: SUPPORT AND OTHER UTILITY SERVICES
26. Support Services 165
—Dr Pankaj Arora and Prof Anil Kumar Gupta
27. Hospital Pharmacy Services 170
—Dr Harmanjit Singh and Dr Bikash Medhi
28. Dietetic Unit Services 177
—Dr Nancy Sahni, Dr Puja Dudeja and Dr Sonu Goel
29. Food Safety in Hospitals 184
—Dr Puja Dudeja, Dr Amarjeet Singh and Dr Sonu Goel
30. Efficient Ambulance Services: Key to Patient Care 189
—Dr Geetu Malhotra, Dr Tejinder Kaur, Er Narendra Kumar Prarthi, Dr Amarjeet Singh and Dr Sonu Goel
31. Transport Services 196
—Dr Tejinder Kaur, Dr Amarjeet Singh, Dr Geetu Malhotra, Er Narendra Kumar Prarthi and Dr Sonu Goel
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Contents
32. Medicolegal Services 201
—Prof Dalbir Singh and Dr Satinder Pal Singh
33. Building Public Image of Hospitals 209
—Dr Anmol Gupta and Dr Sonu Goel
34. Public Relations in Hospitals 214
—Ms Manju Wadwalker
SECTION VII: MATERIAL AND EQUIPMENT MANAGEMENT
35. Materials Management 223
—Dr Sitanshu Sekhar Kar, Dr Archana Ramalingam and Dr Sonu Goel
36. Purchase and Procurement System 230
—Dr Vipin Koushal, Dr Harvinder Singh and Dr Sonu Goel
SECTION VIII: QUALITY AND SAFETY ISSUES IN HOSPITAL
37. Quality Management – I 243
—Dr Neha Pandey, Mr Nishant Pandey, Prof Sanjeev Julka and Dr Sonu Goel
38. Quality Management – II 259
—Dr Neha Pandey, Mr Nishant Pandey, Prof Sanjeev Julka and Dr Sonu Goel
39. Prevention of Hospital-acquired Infections 271
—Dr Sonu Goel, Dr Mahesh Devnani, Prof Anil Kumar Gupta and Dr Amarjeet Singh
40. Safe Injection Environment 275
—Dr Om Prakash Kansal
41. Biomedical Waste Management 281
—Dr Parampreet Ahuja, Dr Amarjeet Singh and Dr Sonu Goel
42. Occupational Safety 291
—Prof (Col) Ashok K Jindal and Dr (Maj) Ayon Gupta
43. Hospital Security 303
—Mr PC Sharma and Dr Sonu Goel
SECTION IX: HOSPITAL STAFF MANAGEMENT
44. Human Resource Management 315
—Prof S Vivek Adhish, Dr Sangeeta Gopal Saxena and Dr Sonu Goel
45. Problem Solving Among the Hospital Staff 327
—Prof D Behera
46. Patient Satisfaction 330
—Dr Atul Sharma, Dr Sonu Goel and Dr Amarjeet Singh
47. Nursing Management 334
—Dr Suresh Kumar Sharma
SECTION X: RECORDING AND REPORTING SYSTEMS IN HOSPITALS
48. Fundamentals of Statistics 345
—Dr Sahul Bharti and Dr Bhavneet Bharti
I
49. Hospital Utilisation and Statistics 353
—Gp Capt (Dr) Sanjeev Sood
50. Hospital Management Information System 361
—Gp Capt (Dr) Sanjeev Sood
51. Medical Record Management and Audit 370
—Dr Harmanjit Singh and Dr Bikash Medhi
52. Office Management and Administrative Issues 375
—Dr Nirupam Madaan
SECTION XI: RECENT ADVANCES IN HOSPITAL ADMINISTRATION
53. Operations Research in Hospitals 385
—Prof S Vivek Adhish, Dr Sangeeta Gopal Saxena and Dr Sonu Goel
54. Hospitals and Laws of the Land 393
—Prof Anil Kumar Gupta, Dr Sonu Goel and Dr Shweta Talati
55. Emerging Health Insurance in India 402
—Dr Vikrant Kanwar, Dr Sonu Goel and Prof Anil Kumar Gupta
56. Sectoral Coordination in Hospital Management 410
—Dr Sutapa Bandyopadhyay Neogi, Ms Projna Sadhukhan and Dr Sourav Neogi
57. Setting up a Telemedicine Clinic 419
—Dr Smita Sinha and Prof Meenu Singh
58. Scope and Potential of Using Mobile Health in Hospitals 424
—Dr Nidhi Bhatnagar, Dr Sonu Goel and Dr Amarjeet Singh
59. Clinicopathological Conference: Honing the Skills of the Clinician 430
—Dr Biman Saikia
60. Use of Information and Communication Technology in Healthcare Services 438
—Gp Capt (Dr) Sanjeev Sood
61. Use of Multiagent System in Efficient Healthcare Services 446
—Mr Jatinder Kumar
Index 455