The Art of IT Service Management: A concise and holistic focus on quality within it service management

The Art of IT Service Management: A concise and holistic focus on quality within it service management

by Levin J Allen

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Overview

This book is designed to highlight certain useful, helpful, and in some cases critical elements and considerations related to service management in general and specific to the IT service management arena. The overall objectives are to help with the retention of valuable staff, maintain and retain satisfied clients, and subsequently lend to company profitability and stability.

Product Details

ISBN-13: 9780692073803
Publisher: Levin\Allen UNITED STATES
Publication date: 02/27/2018
Pages: 162
Product dimensions: 6.00(w) x 9.00(h) x 0.35(d)

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