Table of Contents
FROM THE AUTHORS, FOREWORD: BOLDLY LOOKING FORWARD, CHAPTER 1: IDENTIFYING YOUR CHALLENGES, POOR DATA QUALITY & DECLINING ENGAGEMENT, LACK OF AGILITY & COSTLY CUSTOMIZATIONS, LOSS OF "EAGLE VISION", NO CONTINUOUS PERFORMANCE IMPROVEMENT, EAGLE INSIGHT: CONFIDENCE, CHAPTER 2: ASSESSING THE SYSTEMS MARKET, THE IMIS CLOUD EMS PLATFORM DIFFERENCE, WHAT SYSTEMS ACTUALLY COST, HOW THE IMIS CLOUD EMS PLATFORM OUTPERFORMS AN AMS OR CRM, iMIS Cloud EMS: Leading-Edge Technology for Today's Associations, iMIS Cloud EMS Platform vs. Traditional AMS Systems, iMIS Cloud EMS Platform vs. Generic CRM-Based Software, EAGLE INSIGHT: LEARNING ORGANIZATIONS, CHAPTER 3: AVOIDING PROJECT FAILURE, CALCULATE SYSTEM HARD AND SOFT COSTS, ELIMINATE COSTLY CUSTOMIZATIONS, TEAR DOWN DATA SILOS, FOCUS ON BEST PRACTICES, OVERCOME OBSTACLES, EAGLE INSIGHT: EFFICIENCY, CHAPTER 4: ENVISIONING HOW SYSTEMS SHOULD WORK, ONE SOURCE OF TRUTH, ACCOUNTING SYSTEMS THAT WORK, PROVEN APPLICATIONS, SYSTEMS DESIGNED JUST FOR ASSOCIATIONS, EAGLE INSIGHT: LEADERSHIP, CHAPTER 5: CHOOSING THE RIGHT SOLUTION, POWERED BY THE CLOUD LEADER, PURPOSE-BUILT VS. GENERIC CRM-BASED SOFTWARE, POWERFUL, OUT-OF-THE-BOX WEBSITE TEMPLATES, INNOVATIVE MEMBER PORTALS AND EVENT SITES, A CONTINUOUS PERFORMANCE IMPROVEMENT MACHINE, SUPPORT FOR LEARNING ORGANIZATIONS, EAGLE INSIGHT: CONTINUOUS RENEWAL, CHAPTER 6: STARTING YOUR JOURNEY TO CONTINUOUS PERFORMANCE IMPROVEMENT, BUILDING A ROADMAP, GROWING REVENUE WITH FLAT COSTS, MAKING BETTER DECISIONS, ACHIEVING EAGLE VISION, EAGLE INSIGHT: ENDURANCE, GLOSSARY AND INDEX, CLIENT CASE STUDIES, INSIGHTS, ABOUT THE AUTHORS, ABOUT ASI
