The Big Book of HR, Revised and Updated Edition

The Big Book of HR, Revised and Updated Edition

by Barbara Mitchell, Cornelia Gamlem

Paperback(Second Edition,Revised)

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Product Details

ISBN-13: 9781632650894
Publisher: Red Wheel/Weiser
Publication date: 05/15/2017
Edition description: Second Edition,Revised
Pages: 352
Sales rank: 161,323
Product dimensions: 6.80(w) x 9.50(h) x 0.80(d)

About the Author


Barbara Mitchell is an author, speaker, and human resources consultant. She is the coauthor of The Big Book of HR, The Essential Workplace Conflict Handbook, The Conflict Resolution Phrase Book, and The Essential HR Handbook. Most of her HR career was spent with Marriott International. Barbara is managing partner of The Mitchell Group and an innovative career transition coach.

Cornelia Gamlem, SPHR, president of The GEMS Group, Ltd., consults, speaks, and writes on human resource and management issues. A recognized expert in employee relations and human resources, she has coauthored four books, three with Barbara. Cornelia spent most of her HR career with a Fortune 500 IT services company with a global presence.

Table of Contents

Disclaimer 9

How to Use This Book 11

Section 1 Selecting and Assimilating New Employees

Chapter 1 Introduction to HR 15

Chapter 2 Workforce Planning Succession Planning 23

Chapter 3 The Legal Landscape of Employee Rights 31

Chapter 4 Strategic Recruitment 41

Chapter 5 Job Descriptions 47

Chapter 6 Determining Hiring Criteria 53

Chapter 7 Hire From Inside or Outside the Organization? 57

Chapter 8 Recruiting From Outside of the Organization 61

Chapter 9 The Interview 73

Chapter 10 Making a Hiring Decision 83

Chapter 11 Making a Job Offer 87

Chapter 12 On-Boarding New Employees 93

Section 2 Employee Engagement and Retention

Chapter 13 Strategic Retention 105

Chapter 14 Employee Engagement 113

Chapter 15 Workplace Flexibility 119

Chapter 16 Rewards and Recognition 127

Section 3 Total Rewards

Chapter 17 The Legal Landscape of Compensation 133

Chapter 18 Compensation: An Introduction 141

Chapter 19 Developing a Salary Structure 151

Chapter 20 The Legal Landscape of Employee Benefits 165

Chapter 21 Employee Benefits 173

Section 4 Employee Development

Chapter 22 Assessing Employee Development Needs 185

Chapter 23 Best Approaches to Developing Employee 189

Chapter 24 Coaching as an Employee Development Strategy 199

Chapter 25 Performance Management 205

Chapter 26 Critical Conversations 219

Section 5 Employee Relations

Chapter 27 Employee and Labor Relations 227

Chapter 28 Moving From Conflict to Collaboration 239

Chapter 29 Risk Management 247

Chapter 30 Ending the Employment Relationship 259

Conclusion: Emerging Trends and Challenges 271

Appendix: Additional Resources 275

Notes 337

Bibliography 341

Index 345

About the Authors 351

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