What if a hacker could traipse through the checking account systems of a bank without being noticed? How far could he get before anyone knew he was there? The online banking system – investment banking – foreign exchange – mortgages – credit cards – would he stop there? Could he get as far as the Federal Reserve, without being noticed? There are bets you place with your eyes open, because you know the risks. And then there’s the risk you never saw, the chance you didn’t know you took. Welcome to Golden Gate National Bank. Welcome to: the big casino. Meet Kate Spencer, who manages the ancient checking account systems for Golden Gate National Bank in San Francisco. Nearly $7 billion in cash runs through two million accounts every second of every day. This morning, the systems crashed. This will be Kate’s story, once she understands who her friends are, once she learns how to manage her enemies. Once she learns her way around the big casino.
Author Biography: K L Warren was a management consultant for fifteen years, most of that time in the then-Big Eight environment of implementing custom and package financial systems for public and private organizations. Warren’s experience in banking began in the mid-90s, and includes roles in marketing, database design, project management and post-merger integration. Having lived in San Francisco throughout the 1990s, Warren now resides on the East Coast.