Smart strategies for managing workplace bullies out of your life and business
More than one in four Americans deals with an on-the-job bully. These office sociopaths don’t just make individuals miserable. Their poison spreads throughout the company, damaging overall morale, creativity, productivity, and profitability. It doesn’t have to be this way.
Leading consultants Peter Dean and Molly Shepard have helped vanquish workplace bullying and now share their proven methods with you. In The Bully-Proof Workplace, they provide vital insight into the four major types of bullies:
The Belier | Weapons of choice: slander, deception, and gossip
The Blocker | Weapons of choice: negativity and inflexibility
The Braggart | Weapons of choice: narcissism and a sense of superiority
The Brute | Weapons of choice: aggression and intimidation
These bullies may operate differently, but they all have one thing in common: a desperate need for control based on deep-seated fear and insecurity. This invaluable survival guide equips individuals with strategies, tips, and scripts for managing interactions with bullies. Managers learn how to identify bullying, deal with it swiftly, and introduce zero tolerance for such behavior. And executives gain the information they need to create a corporate policy regarding bullying.
We spend about 60 percent of our waking moments at work. Spending that much time under the thumb of a bully and dealing with the negative business effects of bad behavior is simply unacceptable. Whether you’re a victim of bullying or a business leader tasked with building a collaborative corporate culture, The Bully-Free Workplace provides the critical insight and practical tools you need to successfully combat this ubiquitous but rarely addressed business challenge and ensure that bullies behaveor leaveso you and everyone else can get on with your work.
|Publisher:||McGraw-Hill Professional Publishing|
|Product dimensions:||6.20(w) x 9.10(h) x 1.40(d)|
About the Author
Peter J. Dean, MS, PhD, and Molly D. Shepard, MS, MSM, are partners in the Leaders Edge/Leaders By Design, a leadership development and executive coaching firm that is dedicated to helping C-suite, executive, and high-potential leaders enhance their skills, including the ability to embrace, understand, and leverage the complexities inherent in the modern workforce. The company’s coaching protocols are based on research that they conduct on a regular basis.
Peter holds an MS in Organizational Dynamics from the University of Pennsylvania and a PhD in Learning Psychology and Human Resources Management from the University of Iowa. He is the author of Leadership for Everyone.
Molly holds an MS in Psychological Services and Counseling from the University of Pennsylvania and an MSM in Leadership from the American College. She is the author of Breaking into the Boys’ Club and Stop Whining and Start Winning.
Table of Contents
1 Bullying: A Workplace Crisis 1
2 Standing Up for Yourself 23
3 How to Engage the Belier 69
4 How to Engage the Blocker 93
5 How to Engage the Braggart 113
6 How to Engage the Brute 135
7 When All Else Fails … Get Help 161
8 I Am a Manager, and I Have a Bully on My Team: What Do I Do? 179
9 Creating a Bully-Proof Workplace 205
Bibliography and Additional Resources 261