Table of Contents
Foreword 15
Preface 17
Introduction 23
Section 1 Business Plan 27
La Mandarine Bleue 31
Course One-Hors d'oeuvres 35
Put Your Stake in the Ground 37
Section 2 Mission and Vision 45
La Mandarine Bleue 51
Course Two-Potage 55
The Banner You Fly 57
Section 3 Core Values 65
La Mandarine Bleue 75
Course Three-Poisson 79
The Heart of the Matter 81
Section 4 Goals and Objectives 91
La Mandarine Bleue 97
Course Four-Entrée 101
On Your Mark, Get Set, Goal! 103
Section 5 Market Segmentation and Targeting 111
La Mandarine Bleue 121
Course Five-Relève 125
You Are the Company You Keep 129
Section 6 Competitive Environment 135
La Mandarine Bleue 139
Course Six-Sorbet 145
Keeping Up With the Joneses 147
Section 7 Definition of Offering 155
La Mandarine Bleue 159
Course Seven-Rôti 165
Lay Your Cards on the Table 167
Section 8 Market Positioning and Strategy 175
La Mandarine Bleue 181
Course Eight-Légume 187
Do You See What I See? 189
Section 9 Marketing and Selling Model 197
La Mandarine Bleue 205
Course Nine-Entremet 211
Sis Boom Bah! 213
Section 10 Product Launch 221
La Mandarine Bleue 227
Course Ten-Savoureux 233
Me, Myself, and I 235
Section 11 Operations and Organization 245
La Mandarine Bleue 253
Course Eleven-Fromage 259
No Man Is an Island 261
Section 12 Financial Analysis 271
La Mandarine Bleue 279
Course Twelve-Café 283
Show Me the Money 285
Conclusion 291
Acknowledgments 295
Notes 297
Glossary 309
Bibliography and Images 313
About the Author 317