Success in the marketplace will depend on our ability to collaborate across difference. Yet, inevitably, Us versus Them gaps disrupt workplace efficiency.
The Business of WE:
- Provides a practical roadmap for creating trust with others who are different from ourselves—those who speak another first language, worship in another faith, or see a different reflection when they look in the mirror.
- Helps you create a WE mindset throughout your organization, bringing teams together into cohesive units and increasing employee retention and productivity.
- Walks you through the steps in fostering a workplace that is inclusive and respectful of all employees—one of the most critical, yet most widely mismanaged keys to success.
At a time when stakeholders are demanding real change, and nothing less than comprehensive solutions that lead to meaningful and lasting solutions will suffice—The Business of WE arrives just in time to help you stop Us versus Them gaps before they start and foster authentic connections across race, ethnicity, religion, age, and any other factor of identity to exponentially strengthen your entire organization.
|Product dimensions:||5.40(w) x 8.30(h) x 0.50(d)|
About the Author
She has developed a global framework for understanding cultural differences and a process applicable to any multicultural group. Organizations hire her to teach global professionals how to achieve clear communication, strong professional relationships and effective teamwork.
Table of Contents
Section I Framing the Organizational Challenge
Chapter 1 Diversity Can Be Divisive: A Growing Problem in a Culturally Varied Organization 13
Chapter 2 The Synergy of Cross-Cultural Compatibility: The Benefits of Bringing People Together 43
Chapter 3 Conventional Wisdom versus Practical Knowledge: The Need to Close Deep Gaps (Rather Than Create Superficial Bridges) 70
Section II The Process
Chapter 4 Foster Gap Awareness 107
Chapter 5 Conduct an Us versus Them Assessment 135
Chapter 6 Create a Gap-Closing Action Plan 156
Section III Moving Forward
Chapter 7 Overcoming Resistance and Apathy: The Obstacles to Achieving Cultural Intelligence 187
Chapter 8 Home Team Advantage: Why the Traditional Majority Culture Must Take the Lead 210
Chapter 9 On Beyond Diversity: The Need for Building Internal Infrastructure 233
Recommended Reading 259
About the Author 291