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The Compass Approach

The Compass Approach

by John King
The Compass Approach

The Compass Approach

by John King



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The Compass Approach - Successfully Charting Your Business via the Compass, is a unique approach to help Senior Executives focus on Operational Issues, Personal and Team Leadership, and building a business through successful relationships.

The underlying concept for the Compass Approach was initially developed as a way to analyze a business using the four points of the compass focusing on "Strategy"; "Structure"; "Processes, Systems and People"; and finally "Customers and Suppliers" to achieve improved results. This approach allows a business to compartmentalize the analysis of their operations irrespective of the typical functional areas and provides a more holistic view of the overall business operations.

However, over time it became apparent that there was a need for including some of the softer aspects of management which are key elements for effective operations. So the process expanded to include a discussion of leadership, innovation, goal development, rewards, personal development, motivation and business coaching.

Finally, looking at the customer component, it became evident that there was a need to consider the impact of the company's brand as well as the content which supported it. In the "Age of the Customer" (as coined by Forrester), it is critical to develop strategies and operational practices that reinforce the customer relationship.

This book describes the philosophy, concepts and approach for achieving improved results through the Compass Approach. At the conclusion of each chapter there is a list of "Compass Points to Ponder," a series of questions that you might ask yourself about your business.

All the best for success in applying these concepts nuggets of information to your business.

John King

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Product Details

BN ID: 2940157153939
Publisher: John King
Publication date: 08/15/2016
Sold by: Barnes & Noble
Format: eBook
Pages: 228
File size: 19 MB
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About the Author

John King has over 40 years of experience in a variety of industries as a consultant and in various senior management roles focusing on business and information technology.

He earned his Bachelor of Science in Management, concentrating in Organizational Behavior, from University of New Hampshire, and his MBA concentrating in Information Systems from Case Western Reserve University.

His current company, Headway Strategies Consulting, focuses on working with organizations to help them develop and implement business and information technology strategies in addition to coaching on leadership and goals development.

John has produced an Internet show called “Making Headway,” on which he and other experts have discussed topics relevant to entrepreneurs and the owners of small and mid-size businesses. A link to these podcast as well as other video recordings on different business topics are available through his website at

John and his wife Lou live in Topsfield, Massachusetts, and have two grown sons. John is active in the Boy Scouts and other community organizations. He enjoys family and outdoor activities, including scuba diving and photography, as well as working with his sons on different construction projects at their homes.

He can be reached at

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