ISBN-10:
0814407447
ISBN-13:
9780814407448
Pub. Date:
01/28/2003
Publisher:
AMACOM
The Complete Reference Checking Handbook: The Proven (and Legal) Way to Prevent Hiring Mistakes / Edition 1

The Complete Reference Checking Handbook: The Proven (and Legal) Way to Prevent Hiring Mistakes / Edition 1

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Product Details

ISBN-13: 9780814407448
Publisher: AMACOM
Publication date: 01/28/2003
Edition description: REV
Pages: 240
Product dimensions: 6.38(w) x 9.22(h) x 0.99(d)
Age Range: 17 Years

About the Author

Edward C. Andler (St. Louis, MO) is a nationally recognized authority on reference checking. Since 1988 he has been President of Certified Reference Checking Company. Dara Herbst (St. Louis, MO) is an associate with the firm.

Table of Contents

"Introduction: Why A Special Book on Reference Checking

Frequent Questions

Part I: Dishonesty — A Major Business and Social Problem

1. An Overall Look

2. Regaining Control

3. Screening Options

4. The Candidate’s Advantage

Part II: The Legalities and Confusion Surrounding Employment

5. The Real Problem In Employment

6. Who’s Actually Running HR?

7. Legal and Illegal Questions

Part II Summary

Part III: Honesty — The Best Policy

8. The Application and Interview

9. Spotting Liars

10. Speeding Up Reference Checking

Part III Summary

Part IV: Searching Public Records

11. Why It Has Become More Necessary than Ever

12. Spotting Terrorists, Criminals and Serious Trouble Makers

Part V: Techniques That Work

13. Principle of Effective Reference Checking

14. Reference Checking Techniques

15. Reference Checklists and Questions

16. Handling the Rejected Applicant

Part VI: Creativity — The Key to Success

17. Improving Performance in Your Organization

18. Company-Wide Hiring Standards"

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