The Consultant's Big Book of Orgainization Development Tools: 50 Reproducible Intervention Tools to Help Solve Your Clients' Problems / Edition 1

The Consultant's Big Book of Orgainization Development Tools: 50 Reproducible Intervention Tools to Help Solve Your Clients' Problems / Edition 1

by Mel Silberman
ISBN-10:
0071408835
ISBN-13:
9780071408837
Pub. Date:
11/20/2002
Publisher:
McGraw-Hill Education

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Overview

The Consultant's Big Book of Orgainization Development Tools: 50 Reproducible Intervention Tools to Help Solve Your Clients' Problems / Edition 1

The Consultant's Big Book of Organization Development Tools provides consultants with tools, interventions, and activities they can use to solve individual, team, and organizational performance problems.

This book offers incredible value for the consultant looking to use structured interventions as a vital part of the consultation approach. Many of the tools consist of a simulation or other structured activity consultants can use with leaders in the client organization to address the soft issues in a nonthreatening way. And most include downloadable, customizable handouts that they can freely reproduce and use with clients.

Product Details

ISBN-13: 9780071408837
Publisher: McGraw-Hill Education
Publication date: 11/20/2002
Series: The Consultant's Big Book Ser.
Pages: 300
Product dimensions: 7.40(w) x 9.20(h) x 0.80(d)

Table of Contents

Prefaceix
Part ILeadership Development1
1.Communicating Clearly and Effectively3
2.Managing Time Effectively10
3.Developing Coaching Skills18
4.Delegating with Style35
5.Assimilating the New Team Leader41
6.Training Leaders for Success52
7.Giving Feedback to Leaders56
8.Developing New Team Managers59
9.Tapping the Collective Power of a Group64
10.Practicing How to Coach69
Part IIEmployee Development83
11.Getting a Quick Read on Your Training Group85
12.Giving and Receiving Feedback88
13.Improving Listening Skills96
14.Collaborating at On-Line Sessions and Web Conferences99
15.Seeing through Another's Eyes101
16.Introducing Human Performance Technology104
17.Linking Effort and Performance to Valued Outcomes110
18.Learning How to Learn118
19.Assessing and Reinforcing Learning123
Part IIITeam Development127
20.Forming, Storming, Norming, and Performing129
21.Building Bridges between Two Teams135
22.Clarifying New Team Projects and Initiatives139
23.Encouraging Feedback147
24.Forming Learning Teams152
25.Sinking or Swimming Together156
26.Using Diversity in Team Decision Making162
27.Problem Solving by Distant Teams167
28.Building Strengths in Virtual Teams175
29.Sharing Information in Teams178
30.Demonstrating Team Brainpower191
31.Building Ground Rules for Successful Teamwork196
Part IVOrganization Development201
32.Building Organizational Commitment203
33.Fostering Creative Problem-Solving Skills within the Organization212
34.Managing Roadblocks to Getting Things Done219
35.Improving Work Design225
36.Balancing Advocacy and Inquiry229
37.Improving Meetings234
38.Resolving Conflict Effectively245
39.Communicating What You Mean248
40.Understanding Cultural Differences in the Organization251
41.Developing Organizational Resiliency259
Part VStrategic Planning and Change Management263
42.Exploring Issues about Mergers265
43.Understanding Change through Other People's Eyes273
44.Minimizing Resistance to Change and Innovation278
45.Thinking Positively283
46.Improving the Quality of Strategic Planning290
47.Learning Patience293
48.Introducing Planning296
49.Creating a Mission Statement307
50.Determining What Changes Are Needed310

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