The Consultant's Guide to Oracle Intelligent Advisor

The Consultant's Guide to Oracle Intelligent Advisor

by Richard Napier


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Oracle Intelligent Advisor is the new name for Oracle Policy Automation. As Oracle continues to enhance and evolve Oracle Policy Automation, it is being renamed to better reflect its capabilities: personalized, agile, transparent advice, and decision automation throughout the customer journey.

In this practical, accessible book – fully updated for 2020 and covering all the features of Oracle Policy Modeling and Oracle Intelligent Advisor – join leading IA consultant and advocate Richard Napier to discover how to use the unique natural language capabilities, innovative web interviews, and powerful web services provided by the platform.

By the end of this almost 500-page full-colour book – packed with screenshots – you will have a high-value working knowledge of Oracle Intelligent Advisor, and how to use it in the real world.

This book is a superb standalone resource full of practical examples and scenarios for you to build.

Get an Intelligent Advisor headstart…

> Write and Manage Policy Models in Microsoft Word and Excel

> Develop a great user experience in Interviews using Standard and Custom Controls

> Manage Versions, Deploy Projects, and control User Permissions with the IA Hub

> Manage Connected Projects with the Connections API and Integration Providers

> Deploy Intelligent Advisor Projects as Web Services for Digital Assistants

> Work with Inferred Entities, Temporal Reasoning, and other advanced features

> Build PDF documents for your policy models, attach signatures, and more

Foreword by Heike Lorenz, Global Product Marketing Director, Intelligent Advisor

Downloads are available to accompany the book. See inside the book for details.

About The Author

Richard Napier has been helping businesses and organizations in customer relationship management, business rules, and related topics since 1993. Formerly of Siebel Systems, Inc. and InFact Group, he delivers consulting and training in French and English all around the world for private and public sector organizations.

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Product Details

ISBN-13: 9780992910563
Publisher: Play Technologies
Publication date: 06/30/2020
Pages: 488
Product dimensions: 8.27(w) x 11.69(h) x 1.33(d)

Table of Contents


Chapter 1: The Platform

Chapter 2: Getting Ready

Chapter 3: First Steps

Chapter 4: Attributes

Chapter 5: Rules and Models

Chapter 6: Functions

Chapter 7: Entities

Chapter 8: Word Tables

Chapter 9: Excel Rules

Chapter 10: HTML Interviews

Chapter 11: Improving Interviews

Chapter 12: Interviews with Entities

Chapter 13: Extending Interviews

Chapter 14: Connections

Chapter 15: Version 10 Modeling

Chapter 16: Administration

Chapter 17: Hub Deployments

Chapter 18: Collaboration

Chapter 19: Command Line Tools

Chapter 20: Inferred Instances

Chapter 21: Temporal Data

Chapter 22: Explanations

Chapter 23: Forms

Chapter 24: Testing

Chapter 25: Multi-Lingual Projects

Chapter 26: Interviews in Oracle Service Cloud

Chapter 27: Web Services

Chapter 28: Oracle Siebel CRM

Chapter 29: Mobile

Chapter 30: Digital Assistants

Chapter 31: Generic Integrations

Chapter 32: Automated Tests

Chapter 33: Embedding

Chapter 34: What Next?

Customer Reviews