Oracle Intelligent Advisor is the new name for Oracle Policy Automation. As Oracle continues to enhance and evolve Oracle Policy Automation, it is being renamed to better reflect its capabilities: personalized, agile, transparent advice, and decision automation throughout the customer journey.
In this practical, accessible book – fully updated for 2020 and covering all the features of Oracle Policy Modeling and Oracle Intelligent Advisor – join leading IA consultant and advocate Richard Napier to discover how to use the unique natural language capabilities, innovative web interviews, and powerful web services provided by the platform.
By the end of this almost 500-page full-colour book – packed with screenshots – you will have a high-value working knowledge of Oracle Intelligent Advisor, and how to use it in the real world.
This book is a superb standalone resource full of practical examples and scenarios for you to build.
Get an Intelligent Advisor headstart…
> Write and Manage Policy Models in Microsoft Word and Excel
> Develop a great user experience in Interviews using Standard and Custom Controls
> Manage Versions, Deploy Projects, and control User Permissions with the IA Hub
> Manage Connected Projects with the Connections API and Integration Providers
> Deploy Intelligent Advisor Projects as Web Services for Digital Assistants
> Work with Inferred Entities, Temporal Reasoning, and other advanced features
> Build PDF documents for your policy models, attach signatures, and more
Foreword by Heike Lorenz, Global Product Marketing Director, Intelligent Advisor
Downloads are available to accompany the book. See inside the book for details.
About The Author
Richard Napier has been helping businesses and organizations in customer relationship management, business rules, and related topics since 1993. Formerly of Siebel Systems, Inc. and InFact Group, he delivers consulting and training in French and English all around the world for private and public sector organizations.
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|Product dimensions:||8.27(w) x 11.69(h) x 1.33(d)|
Table of Contents
Chapter 1: The Platform
Chapter 2: Getting Ready
Chapter 3: First Steps
Chapter 4: Attributes
Chapter 5: Rules and Models
Chapter 6: Functions
Chapter 7: Entities
Chapter 8: Word Tables
Chapter 9: Excel Rules
Chapter 10: HTML Interviews
Chapter 11: Improving Interviews
Chapter 12: Interviews with Entities
Chapter 13: Extending Interviews
Chapter 14: Connections
Chapter 15: Version 10 Modeling
Chapter 16: Administration
Chapter 17: Hub Deployments
Chapter 18: Collaboration
Chapter 19: Command Line Tools
Chapter 20: Inferred Instances
Chapter 21: Temporal Data
Chapter 22: Explanations
Chapter 23: Forms
Chapter 24: Testing
Chapter 25: Multi-Lingual Projects
Chapter 26: Interviews in Oracle Service Cloud
Chapter 27: Web Services
Chapter 28: Oracle Siebel CRM
Chapter 29: Mobile
Chapter 30: Digital Assistants
Chapter 31: Generic Integrations
Chapter 32: Automated Tests
Chapter 33: Embedding
Chapter 34: What Next?