Nobody likes conflict, but you can't avoid it. Top performers just like you face problems every day. If you know how to deal with conflict well, you can turn it into your biggest opportunity for success.
The Top Performer's Guide to Conflict is your essential conflict handbook, giving you the tools you need to manage conflict and come out on top. Discover:
Why you must know how to handle conflict
How to recognize conflict before it happens
The best ways to deal with difficult people
How to build strength by overcoming problems
Secrets to impacting and leading others
Tools to guide you past conflict
Top performers face conflict head-on and come out on top. You are just a short read away from mastering this essential skill.
|Edition description:||New Edition|
|Product dimensions:||7.00(w) x 9.00(h) x 0.78(d)|
About the Author
Timothy E. Ursiny, Ph.D., the founder of Advantage Coaching & Training, is a success coach specializing in human behavior and achievement in life and in the workplace. He is an expert on communication skills and conflict resolution. Before becoming one of the leading personal and business coaches in the country, he was a psychologist in private practice for seven years. He lives with his family in Wheaton, Illinois.
Most Helpful Customer Reviews
This is a fine, short guide to managing conflict. Author Tim Ursiny particularly addresses those of you who are 'conflict cowards,' people who do not like conflict¿and who does, outside of a few well-compensated litigaters? Ursiny himself is a confessed hater of conflict. He has hated it ever since he was a child and now, even though he's an executive coach and a fairly beefy guy, he still hates it. He is also a psychologist, and his style and approach have much in common with the work of other pop psychology writers, although this guide is more useful than most. Ursiny keeps the reading light by providing ample anecdotes and he invites readers to participate through several self-examination questionnaires. He provides some clearly written, easily accessible explanations of how conflicts occur and how to manage them. In fact, he defines conflict, its consequences and even its benefits so broadly that almost anyone fits the book's target audience. You got a problem with that? We doesn't and warmly recommend this entertaining, refreshing book, which ¿ we agree ¿ has something for almost everyone who'd rather duck than fight.