The Culture Engine: A Framework for Driving Results, Inspiring Your Employees, and Transforming Your Workplace

The Culture Engine: A Framework for Driving Results, Inspiring Your Employees, and Transforming Your Workplace

by S. Chris Edmonds


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The Culture Engine: A Framework for Driving Results, Inspiring Your Employees, and Transforming Your Workplace by S. Chris Edmonds

An organizational "North Star," codifying valued behaviors foroptimal performance

The Culture Engine shows leaders how to create a highperforming, values aligned culture through the creation of anorganizational constitution. With practical step-by-step guidance,readers learn how to define their organization's culture, delineatethe behaviors that contribute to greater performance and greaterengagement, and draft a document that codifies those behaviors intoa constitution that guides behavior towards an ideal: a safe,inspiring workplace. The discussion focuses on people, includingwho should be involved at the outset and how to engage employeesfrom start to finish, while examples of effective constitutionsprovide guidance toward drafting a document that can actualize anorganization's potential.

Culture drives everything that happens in an organization day today, including focus, priorities, and the treatment of employeesand customers. A great culture drives great performance, and canhelp attract and retain great talent. But a great culture isn'tsomething that evolves naturally. The Culture Engine is aguide to strategically planning a culture by compiling thecompany's guiding principles and behaviors into an organizationalconstitution.

  • Decide which behaviors and attitudes are desired in theorganization
  • Secure leader commitment to planning, drafting, andimplementing the document
  • Learn the most effective way to socialize the draft statementand get everyone on board
  • Model desired behaviors to boost employee engagement throughoutthe process

Organizational culture is not an amorphous thing – itcomes down from the top, inspired and exemplified by theleadership. It can steer a company up or down, keep it on missionor force it off-course. For an organization to fulfill itspotential, the culture must be on-point, truly reflecting the heartof the company from leaders to team members across the company.The Culture Engine helps leaders define the playing field,pushing performance to the next level.

Product Details

ISBN-13: 9781118947326
Publisher: Wiley
Publication date: 09/29/2014
Pages: 272
Sales rank: 381,239
Product dimensions: 9.10(w) x 6.10(h) x 1.10(d)

About the Author

S. CHRIS EDMONDS is the founder and CEO of The PurposefulCulture Group, an organizational culture consulting firm. Since1995, he has also served as a senior consultant with the KenBlanchard Companies. Over the course of his career, Chris hasdelivered over 100 keynote speeches, authored or coauthored 6books, and consulted for clients in almost every industry. He is anadjunct professor at the University of San Diego’s School ofBusiness.

Table of Contents

Foreword xi

Acknowledgments xiii

Introduction xv

How Did I Learn about Organizational Constitutions? xvii

How Is the Book Structured? xix

Chapter 1 What Is an Organizational Constitution and Why Do You Need One? 1

What Is the Condition of Your Team or Company’s Culture, Right Now? 3

The Concept of Perfection 8

How Civil Is Your Workplace? 10

Who Is in Charge of Culture? 12

Create a Pocket of Excellence 14

An Organizational Constitution Is a “Disruptive Technology” in Your Workplace 16

The Performance-Values Matrix 20

The Costs of Measuring Only Performance 23

How Does an Organizational Constitution Help Your Company, Department, or Team? 30

Client Impact 32

Your Leadership Legacy 34

Chapter 2 It Starts with You 39

Clarify Your Personal Purpose 43

Clarify Your Personal Values and Aligned Behaviors 46

Define Your Values 48

Add Observable, Tangible, Measurable Behaviors to Each Value 51

Your Values, Definitions, and Behaviors 54

Formalize Your Leadership Philosophy 56

Key Elements (Present Day) 60

Desirable Outcomes (Future State) 61

Live Well to Serve and Lead Well 63

Servant Leadership Is the Foundation 67

Chapter 3 Clarify Your Organization's Purpose 71

What Is an Effective Purpose Statement? 74

Communicating Your Company’s Reason for Being 78

What Is Your Team or Company’s Actual Purpose? 79

Humans Are Drawn to and Inspired by Great Purpose 81

Crafting a Compelling, Inspiring Purpose Statement 82

Chapter 4 Define Values in Behavioral Terms 89

Why Do You Need Values Defined in Behavioral Terms? 91

Your Beliefs May Not Be Aligned 93

Build Your Values Foundation on Behaviors 94

Step-by-Step Guidelines for Creating Valued Behaviors 97

Define Your Values 102

Include Observable, Tangible, and Measurable Behaviors for Each Value 105

Your Values, Definitions, and Behaviors 108

Chapter 5 Outline Strategies and Goals for the Coming Fiscal Year 113

Five-Point Strategic Planning Wheel 120

Who Is in Charge of Communicating Your Business Strategies and Goals? 123

Measure the Right Things 125

Build a Draft of Your Team or Company’s Strategic Plan and Goals 127

Chapter 6 Your Organizational Constitution Must Be LIVED 133

Engage All Leaders in Your Organizational Constitution’s Implementation 135

Describe the Way 141

Model the Way 147

Align the Way 150

Contribution Management instead of Performance Management 151

The Values-Aligned Tribe Culture at WD-40 Company 154

Chapter 7 Gathering Formal Feedback on Valued Behaviors 163

Is it Responsibility or Accountability? 171

Crafting Your Custom Values Survey 174

Leaders Must Be Rated on Their Values Alignment First 182

Chapter 8 Dealing with Resistance 189

What Does Resistance Look Like? 196

How Must a Leader Address Resistance? 198

Chapter 9 Hiring for Values Alignment 203

How Do You Hire Today? 205

Before the Hire—Recruiting, Interviewing, and Assessing 207

After the Hire—Orientation and Integration 211

What if the New Hire Just Doesn’t Fit? 216

Chapter 10 Don't Leave Your Organizational Culture to Chance 219

Long-Term Alignment versus Short-Term Results 222

Scoring Your Culture Effectiveness Assessment 222

Implementing an Organizational Constitution Is an Ongoing Project 225

Keep Me Informed 227

Notes 229

About the Author 235

Index 237

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The Culture Engine: A Framework for Driving Results, Inspiring Your Employees, and Transforming Your Workplace 5 out of 5 based on 0 ratings. 1 reviews.
RaggedyJaney More than 1 year ago
The Culture Engine by S. Chris Edmonds  What attracts you to a book? What is it that tells you ‘This is my next book”? Is it the cover’ or what you read on the book jacket; or maybe it’s the publisher’s review. Every book I pick up seems to have a different magnet. This book, The Culture Engine: A Framework for Driving Results, Inspiring Your Employees, and Transforming Your Workplace, had two attractions. The first was in the foreword written by Ken Blanchard where he says there are two aspects of effective servant leadership: the strategic leadership aspect and the servant aspect - the operational/implementation. In the pages of this book you will find the key to developing an Organizational Constitution that outlines your team’s or company’s purpose, values, strategies,, and goals. With that introduction I was tempted to read the book, but what really sold me on it was when I flipped to the last part of the book and found a chapter titled ‘Don't Leave Your Organizational Culture to Chance’. What Ken Blanchard said in the forward, Chris used to sum up his book. The intent of the book is to educate and inspire leaders to be intentional about purpose, values, behaviors, strategies and goals. Throughout the book Chris Edmonds kept his promise to provide a framework for designing a workplace with an inspiring, values based culture.  The overall theme conveyed through these pages is the design, development, implementation of an Organizational Constitution, and further aligning your organization to it. One of the unique differences of this book is the guidance provided through the delivery of learning materials almost in a workshop format. Interlaced with each subject matter in the book are thinking questions, topical bullet points, and in some cases, step-by-step guidelines for a particular exercise, with each chapter enhanced by a culture effectiveness assessment to accompany each specific stage of progress. These assessments allow leaders and team members to gauge where they are on the aspects of building your organization's culture on a principle based foundation.