The Culture Puzzle: Harnessing the Forces That Drive Your Organization's Success

The Culture Puzzle: Harnessing the Forces That Drive Your Organization's Success

The Culture Puzzle: Harnessing the Forces That Drive Your Organization's Success

The Culture Puzzle: Harnessing the Forces That Drive Your Organization's Success


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Corporate culture is critical to any organizational change effort. This book offers a proven model for identifying and leveraging the essential elements of any culture.

In a world that changes at a dizzying pace, what can leaders do to build flexible and adaptive workplaces that inspire people to achieve extraordinary results? According to the authors, the answer lies in recognizing and aligning the elusive forces—or the “puzzling” pieces—that shape an organization's culture.
With a combined seventy-five years' worth of research, teaching, and consulting experience, Mario Moussa, Derek Newberry, and Greg Urban bring a wealth of knowledge to creating nimble organizations. Globally recognized business anthropologists and management experts, they explain how to access the full power of your culture by harnessing the Four Forces that drive it:
Vision: Embrace a common purpose that illuminates shared aspirations and plans.
Interest: Foster a deep commitment to authentic relationships and your organization's future.
Habit: Establish routines and rituals that reinforce “the way we do things around here.”
Innovation: Promote the constant tinkering that produces surprising new solutions to old problems.
Filled with case studies, personal anecdotes, and solid, practical advice, this book includes a four-part Evaluator to help you build resilient organizations and teams. The Culture Puzzle offers the definitive playbook for thriving amid constant transformation.

Product Details

ISBN-13: 9781523091843
Publisher: Berrett-Koehler Publishers
Publication date: 06/22/2021
Sold by: Barnes & Noble
Format: eBook
Pages: 240
File size: 3 MB

About the Author

Mario Moussa is president of Moussa Consulting and an educator at Duke Corporate Education. His work has been featured on NPR and in Time magazine, Businessweek, U.S. News and World Report, Fortune, Forbes, Inc., Entrepreneur, the Economist, and the Financial Times. His consulting clients have included such prominent organizations as State Farm, PNC Bank, GlaxoSmithKline, McKinsey and Company, Nielsen, UnitedHealth Group, and Mastercard. He is the coauthor of the bestseller The Art of Woo and Committed Teams.
Derek Newberry is a behavior culture specialist at the Boston Consulting Group, as well as adjunct professor at the Wharton School of the University of Pennsylvania. His work has appeared in Fortune, Entrepreneur, Forbes, Quartz, and the Philadelphia Inquirer. He is the coauthor of Committed Teams.
Greg Urban is the Arthur Hobson Quinn Professor of Anthropology at the University of Pennsylvania. He holds a doctorate from the University of Chicago.

Table of Contents

Introduction: The Art of Giving and Getting 1

Part 1 The Pharaoh, The CEO, and The Gardener

Chapter 1 The Pharaoh and the CEO: Seeing What's Right in Front of Your Nose 9

Chapter 2 Tribal Conflict in the Workplace: Peeking behind the Org Chart 33

Chapter 3 The Gardener's Creed: Harnessing the Four Driving Forces 55

Part 2 The Four Forces of Culture

Chapter 4 The Vision Ahead: Writing Your Tribe's Story 79

Chapter 5 A Tribe of Tribes: Satisfying Interests and Building a Movement 100

Chapter 6 The Force of Habit: Reinventing the Rules 120

Chapter 7 Bright Ideas: Nurturing the Innovative Impulse 139

Part 3 The Dream Of Sustainability

Chapter 8 The Vigilant Gardener: Pulling Weeds and Cultivating Wildflowers 163

Conclusion: The CEO and the Dreamer 185

Appendix: The Culture Evaluator 191

Notes 195

Topical Bibliography 218

Acknowledgments 223

Index 227

About the Authors and the Illustrator 235

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