Digital Revolution, The: How Connected Digital Innovations Are Transforming Your Industry, Company & Career
320Digital Revolution, The: How Connected Digital Innovations Are Transforming Your Industry, Company & Career
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Overview
The massive transformations driven by digital technology have begun. The Digital Revolution gives you a complete roadmap for navigating the breathtaking changes happening now and shows you how to succeed.
Silicon Valley executive, thought leader, and New York Times best-selling author Inder Sidhu shows how cloud computing, social media, mobility, sensors, apps, big data analytics, and more can be brought together in virtually infinite combinations to create opportunities and pose risks previously unimaginable.
You’ll learn how digital pioneers are applying connected digital technologies, also known as the Internet of Everything, to dramatically improve financial performance, customer experience, and workforce engagement in fields ranging from healthcare to education, from retail to government.
Sidhu combines the practical perspective of practitioners with the extensive experience of experts to show you how to win in the new digital age. He takes you behind the scenes, engaging with business leaders from Apple, Google, Facebook, Cisco, Intel, Amazon, Walmart, Starbucks, RSA, Kaiser, Cleveland Clinic, Intermountain Healthcare, and so on and with academic leaders from Stanford, Yale, Wharton, MIT, Coursera, Khan Academy, and more and reveals their winning strategies and execution tactics for your benefit.
Sidhu also discusses the key challenges of privacy, security, regulation, and governance in depth and offers powerful insights on managing crucial ethical, social, cultural, legal, and economic issues that digitization creates. He shows what the digital revolution will mean for you, both personally and professionally--and how you can win.
Learn how you can leverage the digital revolution to
- Deliver superior customer experiences
- Improve your organization’s financial performance
- Drive employee productivity, creativity, and engagement
- Build smart, efficient cities brimming with opportunity
- Make education more effective and relevant
- Achieve better health outcomes
- Make retail compelling, convenient, and profitable
- Balance privacy with security
- Protect yourself before, during, and after a cyberattack
- Accelerate your career and live a better life
Product Details
ISBN-13: | 9780134291376 |
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Publisher: | Pearson Education |
Publication date: | 11/28/2015 |
Sold by: | Barnes & Noble |
Format: | eBook |
Pages: | 320 |
File size: | 627 KB |
About the Author
He has spent twenty years helping build Cisco from $1 billion to $50 billion in annual revenue, most recently as Senior Vice President of Strategy and Planning for Worldwide Operations. Inder has co-led Cisco’s highly profitable $16 billion Enterprise business and its fast-growing $7 billion Emerging Countries business. Additionally, he has served as the Vice President and General Manager for Worldwide Professional Services, Vice President and General Manager for Advanced Engineering Services, and Vice President for Strategy and Business Development for Cisco Services.
In his journey, Inder has also been a consultant with McKinsey & Company, an engineer with Intel, and an entrepreneur with a successful Silicon Valley start-up.
In 2010, Inder authored The New York Times bestseller Doing Both: Capturing Today’s Profit and Driving Tomorrow’s Growth.
In 2013, Inder was honored to be the commencement speaker at his alma mater, the Wharton School of Business of the University of Pennsylvania.
Inder channels his passion for education by guest lecturing at Harvard Business School, Stanford University, the Wharton School, and the Haas School of Business at the University of California, Berkeley.
He serves on the Graduate Executive Board of the Wharton School and on the Board of Directors of Goodwill of Silicon Valley.
Inder is a graduate of the Advanced Management Program at Harvard Business School and holds an MBA from the Wharton School of Business of the University of Pennsylvania. He also holds a Master’s degree in Electrical and Computer Engineering from the University of Massachusetts, Amherst, and a Bachelor’s degree in Electrical Engineering from the Indian Institute of Technology, Delhi, India.
T.C. Doyle is a writer, editor, and storyteller who has covered the technology industry for more than two decades. When he’s not in Silicon Valley or pursuing a story elsewhere around the globe, he can be found in Park City, Utah, where he resides with his wife and two sons.
Table of Contents
Part I OpeningIntroduction There’s Something Happening Here 1
Chapter 1 The Digital Revolution: Why You Should Care 7
Part II Transforming Industries
Chapter 2 Healthcare: The Patient Will See You 15
Chapter 3 Education: The Learner Triumphs 43
Chapter 4 Retail: Get ’Em In, Get ’Em Thru, Get ’Em Back 73
Chapter 5 Smart Cities: Bustling with Activity, Brimming with Opportunity 95
Part III Addressing Challenges
Chapter 6 Privacy: Wait, Am I the Product? 119
Chapter 7 Security: Before, During, and After an Attack 143
Chapter 8 Governance: New Game in Town, Clear Rules Needed 167
Part IV Transforming Organizations
Chapter 9 Financial Performance: Making Money the Old-Fashioned Way 191
Chapter 10 Customer Experience: Happier Than Ever 211
Chapter 11 Employee Experience: Productive, Creative, Engaged 237
Part V Closing
Chapter 12 The Digital Revolution: Only the Beginning, Only Just the Start 259
Endnotes 265
Index 297
About the Authors 307