Global business demands and new technologies have created a virtual workplace for many companies, with employees and teams routinely collaborating from distant geographical locations on the road, from home, at client siteseven on the other side of the globe. The Distance Manager provides practical information and tools to help managers bridge the communication gaps created by geographical separation, and get peak performance from employees they rarely see.
This handbook is perfect for sales managers, project team leaders, senior managers, and anyone who manages people at more than one location. Key topics include:
• Using e-mail, teleconferencing, and videoconferencing for maximum effectiveness
• Mastering the people skills required to manage from a distance
• Virtual team building, and strategies for managing multiple locations
|Publisher:||McGraw-Hill Professional Publishing|
|Product dimensions:||6.30(w) x 9.20(h) x 0.90(d)|
Table of Contents
Distance Managing: The Foundation Principles.The Seven Competencies of an Effective Distance Manager. Five Things The Cripple the Effectiveness of the Distance Manager. What Employees Want from a Distance Manager. Six Types of Virtual Teams.
Stay Connected and Coordinated: The Dos and Don'ts. The Distance Coach: Getting Peak Performance. Distance Team Building: Building Skills in Remote Sites. Distance Training: Building Skills in Remote Sites. Bulding Trust from a Distance. Overcoming the Isolation of the Satellite Office. Managing Employees Who Work at Home. Leading People Who Don't Report to You. The Necessity of Face-to-Face Meetings. Celebrating from a Distance.
The Distance Technology Handbook. Setting Up a Virtual Office: The BasicHardware and Communications Lines People Need. How to Use the Telephone. The Distance Manager's Guide to Efficient Teleconferences. Videoconferencing: Technology and Table Manners. Managing by E-mail - Without Letting It Take over Your Life. Using Web Tools: Effective Shared Workplaces and Files. Web Conferencing: Working with Whiteboards and Web Meetings.
The Distance Manager in Action. The Distance Sales Manager at Xerox. The Distance Project Manager at International Paper. The Distance Product Development Manager at Hewlett-Packard. The Distance Senior Manager at Weyerhaeuser.
Most Helpful Customer Reviews
Kimball Fisher and Mareen Duncan Fisher document the special skills needed for the new but increasingly common task of managing far-flung work groups. The approaches that they examine are becoming increasingly essential for all managers. Although they explore relevant technologies carefully, their human relations advice is probably more important. The Fishers emphasize the interpersonal and leadership skills that a manager needs to head a virtual team. If you read this book cover to cover, it can seem repetitive, since many of the rules and tips offered in one area overlap with those in other areas. However, the book is designed to allow you to review specific management challenges and technologies, and to ignore areas that are irrelevant to your situation. We at getAbstract.com recommend this clear, practical work to anyone who leads virtual teams and to the telecommuters and freelance workers who report to them.