ISBN-10:
1119278015
ISBN-13:
9781119278016
Pub. Date:
03/27/2018
Publisher:
Wiley
The DNA of Strategy Execution: Next Generation Project Management and PMO / Edition 1

The DNA of Strategy Execution: Next Generation Project Management and PMO / Edition 1

by Jack Duggal
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Product Details

ISBN-13: 9781119278016
Publisher: Wiley
Publication date: 03/27/2018
Pages: 336
Sales rank: 745,795
Product dimensions: 6.00(w) x 9.10(h) x 0.80(d)

About the Author

JACK S. DUGGAL is the founder and managing principal of Projectize Group LLC. He is a change-maker, facilitator, coach, and transformational teacher with a passion to seek and provide different perspectives in how to deal with the DANCE (Dynamic. Ambiguous. Non-Linear. Complex. Emergent) nature of organizations in today's turbulent world. An internationally recognized expert in Strategy Execution and PMO, his next-generation ideas have been adopted and implemented in many organizations around the world. He is a keynote speaker and top-rated seminar leader in the areas of Strategy Execution, Agile, PMO, Program Management, Leadership, Design, Change, Connection, and Learning. He works with leading organizations from NASA to Silicon Valley and governments around the world.

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Table of Contents

1 INTRODUCTION: STRATEGY EXECUTION IN A DANCE-WORLD 1

Recognize the DANCE: The Need to Rethink and Redesign 3

Which Game Are You Playing? 5

Dealing with Complexity 8

Key Question–How to Redesign and Organize for Increasing DANCE and Complexity? 9

The Evolution of Management Focus 10

Agile DANCE and Beyond 12

Approach 13

Question Everything 13

Focus on the Purpose of Business 14

Apps versus Operating System 14

Process versus Behavior 15

Simplicity 16

Holistic 16

Background 17

How Can You Use This Book? 17

2 AGILITY: RIGOR WITHOUT RIGIDITY 19

How to Reframe the Organizational Operating System and Mindset 20

Distinguishing Traditional versus Evolving Approaches 27

What Is Next-Generation Project Management and PMO? 28

Which Quadrant Is Your Organization in Today? 29

How to Achieve Balance 30

Finding Your Sweet Spot 32

Cultivating a Studio 33

How to Design Effective Boundaries 34

Fair Process and Procedural Justice 34

Communities and Collaboration 35

Seven Keys for Effective Project Management and PMO Focus and Results 37

Shaping the Future with Project

Management and PMO 37

Key Takeaways 40

3 DNA OF STRATEGY EXECUTION 43

The Journey of Decoding the DNA 45

Decoding the Other DNA Elements 48

What Is the Big Deal about the DNA of Strategy Execution? 49

The DNA Under the Microscope 52

Developing DNA Intelligence 52

Getting Started: How to Apply the DNA to Project Management or PMO 55

Diagnosing the Pain 55

Stakeholder Empathy Map 56

Identifying the Customer? 57

What are the Roles, Types, Models, Frameworks, and Functions of a PMO? 58

Defining Your PMO 59

Developing aMission/Purpose for Your PMO 60

PMO Frameworks 61

What Type of PMO Approach Is Right for You? 62

Strategy Execution Office 64

Developing DNA Maturity and Intelligence 64

Key Takeaways 66

4 STRATEGY 69

What Is Strategy? 70

Strategy Is Not Planning 71

Whose Fault Is It, Strategy or Execution? 74

What Is the Role of Project, Program, Portfolio, and PMO in Strategy? 74

The DNA Strands of Strategy 75

Strategy as Design 76

How Can the PMO Link Strategy with Execution? 76

Selecting, Prioritizing, and Balancing: Portfolio Management 83

Resource Management: Is It Possible to Defy The Laws of Physics? 88

WhatWill You Say No To? 90

PMO’s Role in Portfolio Management 91

Enabling Exploration and Innovation 92

Evaluating Results, Value, and Impact 93

Developing Project Management and PMO Strategy Intelligence 94

Key Takeaways 95

5 EXECUTION 97

What is Execution? 97

Execution versus Strategic Execution 98

Decoding the DNA Strands of Execution 99

People: Developing Strategy Execution Capabilities with the Right Talent 99

Developing Next Generation Talent and Skills 101

Designing Career and Learning and Development Programs 105

Process 105

Tips for Effective Process 107

Process versus Behavior 108

Classifying Processes Provides New Insights for Effective Execution 108

PMO Support and Services Related to Execution 109

Technology: Tools, Systems, Apps, and Bots 110

Types of Project Management and PMO-Related Tools 111

Tools Evaluation Resources 111

Next-Generation Tools with Project

Intelligence (PI) 112

Flow 112

Designing an Adaptive Execution Platform 115

Principles of Design Thinking 116

Designing for Execution Agility 117

Designing a Scalable Adaptive Execution

Platform 118

Assessing andMaturing Execution

Agility 118

Building Execution Intelligence 119

Key Takeaways 120

6 GOVERNANCE 121

To Define Effective Governance, Understand its Purpose 122

The Strands of Governance 123

Steering Body 123

Standards 124

Policies/Procedures 125

Gates 125

Review/Audit 127

Compliance 127

Responsibility and Accountability 127

Authority 128

Decision Rights 128

Rules/Guidelines 129

PMO Role in Governance 133

Adaptive Governance 133

Developing Governance Intelligence 135

Key Takeaways 136

7 CONNECT 137

Disconnected and Adrift 139

Power of Connections 139

The DNA Strands of Connect: How and What to Connect 140

Connecting Customers, Stakeholders, Networks, and Connections (Identifying the Invisible) 141

Connecting Silos: Bridging theMatrix 145

Connecting Business Activities and Organizational Priorities 147

Connecting Interfaces and Interdependencies 149

Holacracy: Antidote to theMatrix? 150

Connecting Is Communicating 151

Why Communication Is Not Enough—You Need aMarcomStrategy 152

Leveraging Social Media 153

Relationships: Strengthening Relationships and Developing Partnerships 153

Community and Collaboration 155

Developing Connect Intelligence 156

Key Takeaways 157

8 MEASURE 159

Why Does Measurement Continue To Be Elusive and Challenging? 160

The DNA Strands of Measure 163

Objectives 163

Key Results 165

Reporting: Presentation and Communication 170

Action—What Can We Do with the Measures? Are theMeasures Actionable? 172

Learning—AreWe Getting Effective

Feedback? AreWe Learning and Adjusting? 173

Defining and Measuring Project Success 173

Objectives and Key Results (OKRs) 176

Developing an Integrative Approach: Strategy Execution Measurement Framework 177

Measuring and Showing PMO Value 181

Illuminating PMO Value 187

Sustaining PMO Value: Managing Value Dissipation and Benefits Erosion 187

Next-Generation Measures 188

ProjectManagement Artificial Intelligence (PI) 188

Developing Measure Intelligence 189

Key Takeaways 191

9 CHANGE 193

Change Is the Catalytic Element in the DNA of Strategy Execution 194

Change Is Hard 195

The DNA Strands of Change 197

Awareness 197

Anticipation 199

Absorption 200

Adoption 201

Customer 202

Choices 206

Communication 208

Connectors 208

How to Develop Change Intelligence 210

Dealing with Change Resistance 210

How to Get Results without Being a Nag 211

From Managing Change to Changemaking 212

Changing the World with Change Intelligence 214

Key Takeaways 215

10 LEARN 217

Traditional PM and PMOs Are Not Organized for Learning 218

Need for a New Perspective 219

Learning from Failure 220

How to Make Failure Survivable 222

The DNA Strands of Learn: 7 C’s of Cultivating a Learning Environment 224

Culture 224

Curiosity 226

Capture 226

Community and Collaboration 230

Curation 231

Correcting (Self-Correction and Application) 232

Continuous Innovation 233

Moving from Continuous Improvement to

Continuous Experimentation, Iteration, and Innovation 233

Meta-Learning 234

Developing Learning Intelligence 235

Key Takeaways 235

11 SIMPLIFY: BUILDING THE DEPARTMENT OF SIMPLICITY 237

Kill the PMO? 238

Why Is Simplicity a Strategic Imperative in today’s Disruptive Dance-world? 239

Optimizing for Efficiency versus

Optimizing for Simplicity 239

Why Is Simplicity Hard? 240

PM and PMO Principles of Simplicity 241

How to Build a Department of Simplicity 243

Rethinking Maturity: Subtraction, Not Addition 246

Creating Viral Customers &

Stakeholders 247

Developing Simplify Intelligence 248

Key Takeaways 249

12 BALANCE: DANCE-ING ON THE EDGE OF CHAOS 251

Learning to DANCE 254

Agile Being Agile 256

Beyond Agile:What’s Next? 257

Thriving at the Edge of Chaos 257

What Is the Next Generation? 258

Ten Skills for Next-Generation Project Management and PMOs 259

Application Questions 261

Feedback Loops: Project Management/PMO Delight Index (PDI) 263

Ben or BoB? 264

A APPLICATION OF DNA OF STRATEGY EXECUTION 267

B PMO FUNCTIONS AND ACTIVITIES SERVICE CATALOG 273

BIBLIOGRAPHY 279

ACKNOWLEDGMENTS 293

ABOUT THE AUTHOR 295

INDEX 297

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