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The Essential Guide to Training Global Audiences: Your Planning Resource of Useful Tips and Techniques / Edition 1

The Essential Guide to Training Global Audiences: Your Planning Resource of Useful Tips and Techniques / Edition 1


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The Essential Guide to Training Global Audiences: Your Planning Resource of Useful Tips and Techniques / Edition 1

The Essential Guide to Training Global Audiences is a groundbreaking book that offers a much-needed guide for anyone who must design and deliver excellent learning experiences for people from a culture other than their own. The book is filled with proven guidelines for multicultural training, solid techniques for training international adult learners, and advice for the preparation of culturally sensitive presentations. The book represents material from more than 65 contributors who have made presentations for some of the leading organizations worldwide.

Product Details

ISBN-13: 9780787996611
Publisher: Wiley
Publication date: 07/28/2008
Series: Essential Resources for Training and HR Professionals Series
Pages: 460
Product dimensions: 7.90(w) x 9.10(h) x 1.30(d)

About the Author

Renie McClay has been in the learning and development fieldfor over twenty years. She has managed sales training for threeFortune 500 Companies, including Kraft, Gerber and Pactiv.

LuAnn Irwin, LAI Associates, has traveled to more thantwenty - three countries and forty - nine states in the UnitedStates to teach and learn from people of other nations andcultures. She has worked as manager/director of training forEastman Kodak Company, Xerox Corporation, and Hong Kong ShanghaiBanking Company, all Fortune 500 companies. At Kodak, LuAnn managedtraining professionals, providing leadership development, salestraining, and technical and interpersonal skills for internationalteams, delivered virtually through international webcasts and inperson. LuAnn has been a mentor for Chinese managers andprofessionals in Shanghai and active in networks for Asian,African, Hispanic, and Native American employees.

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Table of Contents



Part One: General Information for Training or Presenting toInternational Audiences.

Chapter One: Insights and Suggestions for Training, Teaching,and Presenting to International Audiences.

Chapter Two: Designing the Program for InternationalAudiences.

Chapter Three: Translation for International Audiences.

Chapter Four: Presentation Techniques for InternationalAudiences.

Part Two: Africa.

Chapter Five: The Continent of Africa.

Chapter Six: Egypt (Middle East).

Chapter Seven: South Africa.

Part Three: Asia.

Chapter Eight: China.

Chapter Nine: Hong Kong.

Chapter Ten: India.

Chapter Eleven: Indonesia.

Chapter Twelve: Japan.

Chapter Thirteen: Malaysia.

Chapter Fourteen: Philippines.

Chapter Fifteen: South Korea.

Chapter Sixteen: Thailand.

Chapter Seventeen: Uzbekistan.

Chapter Eighteen: Vietnam.

Part Four: Australia.

Chapter Nineteen: Australia.

Part Five: Europe.

Chapter Twenty: Denmark.

Chapter Twenty-One: England.

Chapter Twenty-Two: France.

Chapter Twenty-Three: Germany.

Chapter Twenty-Four: Hungary.

Chapter Twenty-Five: Italy.

Chapter Twenty-Six: Romania.

Chapter Twenty-Seven: Switzerland.

Chapter Twenty-Eight: The Netherlands/Holland.

Part Six: The Americas.

Chapter Twenty-Nine: Argentina.

Chapter Thirty: Brazil.

Chapter Thirty-One: Canada.

Chapter Thirty-Two: Central America and the Caribbean.

Chapter Thirty-Three: Colombia.

Chapter Thirty-Four: Guyana.

Chapter Thirty-Five: Mexico.

Chapter Thirty-Six: The United States.

Part Sevem: Conclusion.

Chapter Thirty-Seven: Human Resource Development Around theGlobe.

Appendix One: Dealing with the Unfamiliar and Coping withChange.

Appendix Two: Mentoring Global Employees.

Appendix Three: Technology Considerations When Presenting toInternational Audiences.

Appendix Four: Learning in a Second Language: L2.

Appendix Five: A Workshop, Webinar, or What?




About the Authors.

What People are Saying About This

From the Publisher

"Prepares trainers for everything from the learning style andmotivators of the global learner to what travel documents thetrainer should bring and how they could overcome jetlag!"
—Rosa Greenwood, senior director, human resources, ShureIncorporated

"Finally, a book that gives us a road map for the globaltraining process."
—Jim Graham, consultant and former vice president of trainingand development, RR Donnelley

"Holds powerful culturally-sensitive insights into thedistinction of different audiences."
—Kathleen M. Leck, executive vice president, Lake ForestGraduate School of Management

"A must have reference for all global trainingprofessionals."
—Chris Nims, vice president, human resources, Qualex Inc., AKodak Company

"A master guideline for global trainers."
—T. Somasekhar, chairman, Indian Academy School of ManagementStudies, Bangalore, India

"Focuses on preparedness, relationships, andadaptability."
—Terrence Donahue, vice president, Instructor Quality,National Restaurant Association Solutions

"Hits all the key points for effective training anyplace in theworld."
—Elliott M. Jones, managing director, Aon

"Rich with anecdotes and practical advice."
—Sumit Deshpande, IT Industry Expert

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