Business communications expert Mary Mitchell gives business people and job seekers everything they need to make the right first impression, whether in person--at job interviews, sales calls, or social gatherings--or via letter, fax, or e-mail. The book is based on Mitchell's popular corporate seminars, which have been attended by employees of Arthur Young, Ritz Carlton Hotels, Merck, and other top firms.
|Publisher:||Turner Publishing Company|
|Product dimensions:||8.76(w) x 5.96(h) x 0.55(d)|
About the Author
MARY MITCHELL is president of Uncommon Courtesies, a Philadelphia-based business communications consulting firm. She writes a syndicated column called "Ms. Demeanor," is the Prodigy online manners expert, and is the author of The Complete Idiot's Guide to Etiquette and Dear Ms. Demeanor: The Young Person's Etiquette Guide. JOHN CORR is a writer with the Philadelphia Inquirer.