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A collection of articles from The Health Care Supervisor thoroughly co vers employee relations issues ranging from matters of motivation thro ugh corrective action, with primary emphasis on how to deal with certa in kinds of problems in the day-to-day, people-management environment of the supervisor.
|Publisher:||Jones & Bartlett Learning, LLC|
|Product dimensions:||10.00(w) x 7.00(h) x 0.55(d)|
Table of ContentsContents: THE SUPERVISORY FOCUS * The Evolution of Employee Relations: A New Look at Criticism and Discipline * A Management Credo * Human Resources Management: Keystone for Productivity * Worker Perceptions: The Key to Motivation * THE SUPERVISOR AND THE EMPLOYEE * Employee Clout: Who’ s Running This Organization, Anyway? * The Visible Supervisor * A Supervisory Challenge: The Difficult Employee * Dealing with the Angry Employee * Dealing with People Who Fail To Produce * Handling Manipulation * Responding to the Codependent Employee * When the Manager Encounters "We Can’ t Do It!" * Managing Organizational Aversion among Health Care Workers * SOME SPECIAL PROBLEMS AND PROCESSES * The Manager as Conflict Negotiator * Absenteeism: A Nurse Manager’ s Concern * How to Delegate Effectively * The Supervisor’ s Role in the Disciplinary and Grievance Procedure * Team-Building Techniques for the Health Care Supervisor* Employee Health Services: A Mutually Beneficial Program for Facility and Staff * MAJOR REDIRECTIONS * Challenging Change * The Impact of Mergers on Employees * Planning and Implementing a Staff Reduction