The High Performance Enterprise

The High Performance Enterprise

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Overview

The High Performance Enterprise by Walter C. Kruz, Gerald Hunt, Alex Stratigakis

This book presents, as a how-to guide, a compelling methodology for improving the operational and financial performance of a firm.

The book focuses on the optimum utilization of capital assets and human resources to support the firm's business strategy and, therefore, gain a competitive advantage. It complements publications on the Balanced Scorecard by providing rather detailed sets of performance metrics applicable to Supply Chain, Customer Relationship Management, and Intellectual Capital improvement efforts.

Managers involved in business improvement programs will benefit from the development of performance metrics for intellectual capital. MBA students will find especially useful the concise description of the best practices and issues affecting enterprise performance today.

Product Details

ISBN-13: 9781412031042
Publisher: Trafford Publishing
Publication date: 06/24/2004
Pages: 86
Product dimensions: 7.50(w) x 10.50(h) x (d)

About the Author

Walter Kruz is a Silicon Valley technologist and business expert. He is the Founder and Principal Consultant of Recova Research, a management consultancy and research organization. His research focuses on creating a competitive advantage for the enterprise through the application of best practices and business intelligence. In this book, Walter Kruz presents a concise and effective methodology for achieving high business performance. Prior to founding Recova Research, he was a senior manager in the computer and semiconductor industries. He holds undergraduate degrees in Physics and Mathematics as well as a M.S.E.E. degree from San Jose State University, and an MBA degree from Santa Clara University.

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