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The Leadership & Learning Center: Book Trust Matters Leadership for Successful Schools / Edition 2

The Leadership & Learning Center: Book Trust Matters Leadership for Successful Schools / Edition 2

by Megan Tschannen-Moran


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Product Details

ISBN-13: 9781118834374
Publisher: Wiley
Publication date: 04/07/2014
Series: Leadership & Learning Center Series
Pages: 336
Sales rank: 126,237
Product dimensions: 6.00(w) x 9.30(h) x 0.90(d)

About the Author

MEGAN TSCHANNEN-MORAN is a professor of educationalpolicy, planning, and leadership at the College of William andMary’s School of Education. She has written several pieces ontrust, including the successful first edition of TrustMatters, and is considered a leading scholar on the subject oftrust in educational settings. She is the coauthor of EvocativeCoaching: Transforming Schools One Conversation at a Time.

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Table of Contents

Preface ix

Acknowledgments xvii

Chapter 1 A Matter of Trust 1

Meaning Well 1

Doing Well 6

Trust and Schools 8

Trust Matters 12

Key Points about a Matter of Trust 14

Questions for Reflection and Discussion 14

Chapter 2 Defining Trust 17

What Is Trust? 19

Differentiated Trust 39

Trust and Hierarchy 40

Putting It into Action 43

Key Points about Defining Trust 44

Questions for Reflection and Discussion 45

Chapter 3 Fostering Trust 47

Initial Trust 48

Factors That Influence Developing Trust 53

Authentic and Optimal Trust 64

Putting It into Action 66

Key Points about Fostering Trust 69

Questions for Reflection and Discussion 70

Chapter 4 Betrayal 71

What Is Betrayal? 72

The Keep-the-Peace Principal 79

A Debilitating Culture of Distrust 85

Putting It into Action 94

Key Points about Betrayal 95

Questions for Reflection and Discussion 96

Chapter 5 Revenge 97

The Dynamics of Revenge 97

The Overzealous Reformer 102

A Culture of Control 110

Rules That Facilitate 117

Putting It into Action 119

Key Points about Revenge 120

Questions for Reflection and Discussion 121

Chapter 6 Teachers Trusting One Another 123

Building a Professional Learning Community at Brookside 125

Faculty Trust and the Five Facets 128

The Payoffs of Faculty Trust 140

Putting It into Action 150

Key Points about Teachers Trusting One Another 151

Questions for Reflection and Discussion 152

Chapter 7 Cultivating Trust with Students 153

Teachers’ Trust in Students 154

Students’ Trust in Teachers 160

Earning Student Trust 167

Understanding Teacher Aggression 179

Putting It into Action 183

Key Points about Cultivating Trust with Students 184

Questions for Reflection and Discussion 184

Chapter 8 Building Bridges of Trust with Families 187

The Facets of Family-School Trust 189

Trust and Family Engagement 203

Fostering Trust with Families 214

Putting It into Action 217

Key Points about Building Bridges of Trust with Families 219

Questions for Reflection and Discussion 219

Chapter 9 Restoring Broken Trust 221

Trust Repair 222

Factors That Facilitate Restoring Trust 229

Creating a Context for Trust Repair 238

Whole-School Conversations about Trust 243

Putting It into Action 247

Key Points about Restoring Broken Trust 248

Questions for Reflection and Discussion 249

Chapter 10 Becoming a Trustworthy Leader 251

Trustworthy School Leadership 254

Productive Schools 264

Putting It into Action 266

Key Points about Becoming a Trustworthy Leader 268

Questions for Reflection and Discussion 269


A. Measures of Trust in Schools 271

B. Additional Resources 285

References 289

About the Author 303

Index 305

What People are Saying About This

From the Publisher

“Megan Tschannen-Moran explains with vivid school examples how crucial the element of trust is to developing successful relations among faculty, staff, students, and parent/community members. Leadership void of trust robs a community of its potential to improve. Leadership with trust brings out the best in all of us. In such harried times in education, it is wonderful for leaders, and leaders to be, to have such a wonderfully insightful and descriptive book.”—Carl Glickman, president, The Institute for Schools, Education, and Democracy

“A thoughtful, lively, and carefully examined treatment of a very important topic.  Megan Tschannen-Moran deals with so many easily overlooked aspects of the issue of trust, in ways that reach both heart and mind. This book is practical in the best sense of that word. I hope it finds its way into hands of teachers, policymakers, school-board members, and above all parents. Trust is not merely a technical issue, but at the very heart of the dilemma of education for a democracy.”—Deborah Meier, co-principal, Mission Hills School, Boston, Massachusetts; author, The Power of Their Ideas and In Schools We Trust; and founder, Central Park East Schools

“Every school leader knows that success and the success of the school depends upon trust. What every school leaders does not know is what it means to become a trustworthy leader. Here they will find out.”—Roland S. Barth, author and educational consultant

Trust Matters is a welcome addition to the growing literature on the importance of trust in schools.  Perfect for a school-wide book study.”—Thomas J. Sergiovanni, Lillian Radford Professor of Education, Trinity University, San Antonio

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