The Man Who Lied to His Laptop: What Machines Teach Us About Human Relationships

The Man Who Lied to His Laptop: What Machines Teach Us About Human Relationships

by Clifford Nass, Corina Yen
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Overview

The Man Who Lied to His Laptop: What Machines Teach Us About Human Relationships by Clifford Nass, Corina Yen

Counterintuitive insights about building successful relationships- based on research into human-computer interaction.

Books like Predictably Irrational and Sway have revolutionized how we view human behavior. Now, Stanford professor Clifford Nass has discovered a set of rules for effective human relationships, drawn from an unlikely source: his study of our interactions with computers.

Based on his decades of research, Nass demonstrates that-although we might deny it-we treat computers and other devices like people: we empathize with them, argue with them, form bonds with them. We even lie to them to protect their feelings.

This fundamental revelation has led to groundbreaking research on how people should behave with one another. Nass's research shows that:

  • Mixing criticism and praise is a wildly ineffective method of evaluation
  • Flattery works-even when the recipient knows it's fake
  • Introverts and extroverts are each best at selling to one of their own

Nass's discoveries provide nothing less than a new blueprint for successful human relationships.
 

Product Details

ISBN-13: 9781617230011
Publisher: Penguin Publishing Group
Publication date: 09/02/2010
Pages: 224
Product dimensions: 6.96(w) x 11.08(h) x 0.86(d)
Age Range: 18 Years

About the Author

Clifford Nass is the Thomas M. Storke Professor at Stanford University and director of the Communication between Humans and Interactive Media (CHIMe) Lab. He is a popular designer, consultant, and keynote speaker, and is widely quoted by the media on issues such as the impact of multitasking on young minds. He lives in Silicon Valley.

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The Man Who Lied to His Laptop: What Machines Teach Us About Human Relationships 3.7 out of 5 based on 0 ratings. 10 reviews.
Anonymous More than 1 year ago
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Tunguz More than 1 year ago
It’s been said so many times that it’s by now become a staid cliché: humans are social animals. We are adapted to social interaction, and to a large extend depend on our ability to interact and cooperate with others. Considering how important our social interactions are for our survival, it is surprising how little room it’s allocated in the regular school curriculum to learning more about what science has to teach us on this topic. Social Psychology, the branch of Psychology that deals with this subject, is in my opinion the most important of all social sciences, and perhaps the most practically relevant branch of science overall when it comes to usefulness for our daily lives. “The Man Who Lied to His Computer” is an excellent primer of that field, and overall a surprisingly useful and relevant popular science book. The title of this book seems to evoke Oliver Sacks’ writings, and “The Man Who Mistook His Wife for a Hat” in particular. Sacks, a well-known British neurologist and writer, has dedicated his life to exploring the hidden secrets of the way that our minds work by examining peculiar pathologies of the brain. Nass and Yen, on the other hand, have written a book based on the series of experiments performed at the Nass’ Stanford laboratory. These experiments tried to elucidate the way we interact with each other by looking at our interactions with computers. After spending many years on improving computer interfaces and the humanizing our interaction with computers, Nass had stumbled onto a brilliant idea of reversing the direction of his research, and started looking into improving the ways that we interact with each other based on the ways that we treat computers. It turns out that we really do anthropomorphize computers, and it is legitimate to extrapolate from the human-computer interactions to the interhuman ones. The findings that this book focuses on are truly fascinating. I don’t want to reveal too much, but the one that I liked the most has to do with the optimal way of giving evaluations. As an educator I have always dreaded the most this part of my job, and unfortunately there is no silver bullet that will make this any easier. However, there are ways of presenting the information to your employees or students in a way that will really make your criticism feel and be more constructive. The book is very well written. No one will ever match the beautifully flowing literary prose of Oliver Sacks, but Nass and Yen manage to write a very intriguing and informative little book. I was literally unable to put it down. I highly recommend it to anyone who is interested in these topics, as well as to anyone who wants to improve their interpersonal skills.
rhody More than 1 year ago
Fascinating look at how men adn machines interact. This looks at the new emerging field of machine learning and so much that it entails. Great for the serious computer or mnachine learning student or just as an enjoyable read. Rhody
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