The McGraw-Hill 36-Hour Course: Lean Six Sigma

The McGraw-Hill 36-Hour Course: Lean Six Sigma

by Shahbaz Shahbazi, Sheila Shaffie

Paperback(List)

$18.90 $21.00 Save 10% Current price is $18.9, Original price is $21. You Save 10%.
View All Available Formats & Editions
Choose Expedited Shipping at checkout for guaranteed delivery by Wednesday, January 23

Product Details

ISBN-13: 9780071743853
Publisher: McGraw-Hill Professional Publishing
Publication date: 04/30/2012
Series: McGraw-Hill 36-Hour Courses Series
Edition description: List
Pages: 240
Sales rank: 370,961
Product dimensions: 5.90(w) x 8.90(h) x 0.60(d)

About the Author

Sheila Shaffie is the cofounder of ProcessArc, Inc., and has Lean Six Sigma initiatives at businesses around the globe, including Thomson Reuters, GMAC, RW Baird, and Allied Capital.
Shahbaz Shahbazi is the cofounder of ProcessArc, Inc. Previously, he was a leader for GE’s Global Six Sigma Quality organization. He has also trained and mentored more than 90 Green Belts and Black Belts globally.


Table of Contents

Introduction 1

1 Define 31

2 Measure 69

3 Analyze 111

4 Improve 155

5 Control 183

6 Conclusion 203

ProcessArc Comprehension Test 209

ProcessArc Comprehension Test Answer Key 219

Index 221ÿfl

Customer Reviews

Most Helpful Customer Reviews

See All Customer Reviews

The McGraw-Hill 36-Hour Course: Lean Six Sigma 1 out of 5 based on 0 ratings. 1 reviews.
Anonymous More than 1 year ago
There are no pages beyond 112 and I thought I had bought what it said with the test and a link to the online test I could take for certificate. Where is the rest of the book??????