The Mom and Pop Store: True Stories from the Heart of America

The Mom and Pop Store: True Stories from the Heart of America

by Robert Spector



Product Details

ISBN-13: 9780802777652
Publisher: Walker & Company
Publication date: 08/31/2010
Pages: 304
Product dimensions: 5.40(w) x 8.20(h) x 0.90(d)

About the Author

Robert Spector is author of The Nordstrom Way, The Nordstrom Way to Customer Service Excellence, Amazon.Com: Get Big Fast, and Category Killers. He has appeared on the National Business Report, CNN, CNBC, Fox News, Bloomberg Business, CNET, CEO Exchange, NPR's Marketplace Report, and numerous other radio shows. He has written on business for the Wall Street Journal, USA Today, UPI International, NASDAQ Magazine, Customer Service Management, and Corporate University Review; on fashion for Women's Wear Daily and Details, and civil liberties for Parade. He gives dozens of talks every year to business organizations and groups.

Table of Contents

Introduction 1

Part I Stories from Home

1 Working-Class Hero 13

2 Perth Amboy 31

3 Zeyde (Grandfather): Founder of Our Family Business 49

Part II Stories from the Road

4 The Rise of the Merchant 67

5 Working Alongside Mom & Pop 89

6 Independence 117

7 Passion and Persistence 138

8 Reinvention 151

9 There Goes the Neighborhood 171

Part III Stories from the Community

10 Connection 197

11 Hard Times 216

12 If Your Neighbor Has It to Sell... 237

Acknowledgments 269

Notes 271

Selected Bibliography 277

Index 281

Customer Reviews

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The Mom and Pop Store: True Stories from the Heart of America 3.3 out of 5 based on 0 ratings. 6 reviews.
janemarieprice on LibraryThing 10 months ago
Rather than being a history or study of small family-owned businesses, [The Mom and Pop Store] is more a loose collection of anecdotes and profiles of various businesses. Spector writes with passion about his subject with a healthy dose of his own personal experiences, but, unfortunately, his attempts at tying all of these different people, businesses, and themes together never quite makes it. Not a bad read by any means, but I wouldn¿t particularly recommend it either.Note: I received this through LibraryThing Early Reviewers.
kmhyle on LibraryThing 10 months ago
On the one hand, Spector¿s book is a nice collection of anecdotes about small businesses. On the other hand, however, it serves as a serious reminder that I, as an individual, can make a difference in my local economy simply by choosing to patronize local businesses whenever possible. If we are not willing to use our purchasing power to help keep these small stores in business, we deserve the world of big-box stores that we will get.
nobooksnolife on LibraryThing 10 months ago
The Mom & Pop Store: True Stories from the Heart of America, not only gathers together a vast spectrum of information about retail business in America but also weaves together engaging descriptions of dozens of human relationships forged in the histories of family businesses. I particularly enjoyed the story of the Uyesugi family who grew their jewelry business in California after the dislocation of the Japanese internment camps during WWII.
NewsieQ on LibraryThing 10 months ago
When I put myself on the list to obtain an Early Reviewer's copy, I hoped it would be inspiring and well written -- because I find the topic especially interesting. I have been a consultant for several small businesses and the owners were, as a rule, quite inspiring. And I patronize many small businesses -- when possible, I choose them over the national chains or franchises.I enjoyed the book, found the stories compelling and the writing very fluid and fun to read. It's obvious that the author has great fondness for the entrepreneurs he patronizes and/or interviewed for the book.The book is so good, in fact, that I'm going to make a suggestion that we read it for the non-fiction group at my public library. (Each year in July, we vote for the next 12 books we are reading, all of them suggested by members of the group.) Books for that group have to be well written and fun to read -- and also give us something interesting to talk about. I look forward to a wonderful discussion -- prompted by The Mom & Pop Store -- about the small businesses we remember from the past and patronize today.Review based on an Early Reviewer's copy of the book.
Anonymous More than 1 year ago
I bought this book for my husband for Christmas. I thought it would be perfect for him. The one big disappointment was NO PICTURES! I feel pictures of these old Mom & Pop stores would of made the book more interesting.
Anonymous More than 1 year ago