This book uses a short story in the form of a "parable", and a combination of to teach five critical principles for dealing with the really troublesome and often organization destroying "people problems": 1) Learn the ropes to skip and the ropes to jump that are associated with the art of critical decision making, 2) Learn and understand the factors that impact a person's desire to make a dedicated, personal commitment to an organization's mission or vision. 3) Learn how to use the Johari Window Model to open or unblock communication channels and to effectively address issues of trust and integrity. 4) Learn how to effectively deal with the tough and touchy dysfunctional communication problems most commonly associated with organizational grapevines: Rumors, Gossip, and Backbiting. 5) Learn to use the most overlooked tool in developing others for management and supervisory position - how to organize and conduct meetings effectively. By understanding and mastering these five principles, you will have a solid foundation for coping with and influencing almost anyone in any organizational communication situation and the foundation for developing a winning team.
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