The Power of People Skills: How to Eliminate 90% of Your HR Problems and Dramatically Increase Team and Company Morale and Performance

The Power of People Skills: How to Eliminate 90% of Your HR Problems and Dramatically Increase Team and Company Morale and Performance

by Trevor Throness

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Overview

The Power of People Skills: How to Eliminate 90% of Your HR Problems and Dramatically Increase Team and Company Morale and Performance by Trevor Throness


People are the problem. They're always the problem. If a business person goes home frustrated, if they talk with their significant other about it, if they lay awake at night stewing about it, inevitably the problem is some person at work--a colleague, subordinate, or boss.

Handling people issues is every leader's major headache. It's what takes up the majority of their time and--more important--the bulk of their head space. Every leader can and must develop this most important of all management skills.

The Power of People Skills will teach you that there's one primary difference between a great culture and a poor one: a great culture insists on having star players in every key seat, and a poor culture tolerates under performers. In this powerful book, you will learn how to:

  • Make the people decisions that can double your results, relieve your stress, and cause team morale to soar.
  • Attract and retain the very best talent.
  • Deal with difficult people problems in an objective and kind way.
  • Overcome the reluctance we all share to confront under performers.
  • Permanently solve the problems causing most of your stress.

  • Product Details

    ISBN-13: 9781632651068
    Publisher: Career Press, Incorporated
    Publication date: 08/21/2017
    Pages: 256
    Sales rank: 460,731
    Product dimensions: 5.20(w) x 8.20(h) x 0.60(d)

    About the Author

    Trevor Throness is a veteran coach who specializes in working with growing businesses from $2 million to $2 billion in sales. He has helped hundreds of entrepreneurs, organizations, and business families across North America fix people problems, enhance communication, attract top talent, and build exceptional cultures. He and his wife, Jennifer, live in Vancouver, British Columbia.

    Table of Contents

    Introduction 11

    Chapter 1 Attracting Stars Is Lucrative-and So Much More 17

    Chapter 2 Determine Whether You Have Stars (or Not) 25

    Chapter 3 Distill the Right Attitudes-and Make Them Stick 47

    Chapter 4 Take Action With Your Under per formers 67

    Chapter 5 Use the Star Chart to Rate Your Current Team 79

    Chapter 6 Dispel the People Myths That Most Affect Your Company 93

    Chapter 7 Identify Problems That Might Cause Your Stars to Leave 109

    Chapter 8 Reward and Develop Your Stars (The "A Box") 119

    Chapter 9 Coach Your Potential Stars (The "B Box") 133

    Chapter 10 Navigate the Wrong Fits (The "C Box") 145

    Chapter 11 Deal With Your Productive-but-Difficults (The "D" Box) 163

    Chapter 12 Learn Team Leadership Skills From Parenting 177

    Chapter 13 Help Everyone Be Their Best 191

    Chapter 14 Master the Coach and Connect Concept 209

    Chapter 15 Handle Those Tough HR Conversations 225

    Conclusion: Career Lessons From Trevor 239

    Notes 249

    Index 251

    About the Author 255

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