The Ultimate Business Tune Up: A Simple Yet Powerful Business Model That Will Transform the Lives of Small Business Owners

The Ultimate Business Tune Up: A Simple Yet Powerful Business Model That Will Transform the Lives of Small Business Owners

by Rich Allen


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The Ultimate Business Tune Up: A Simple Yet Powerful Business Model That Will Transform the Lives of Small Business Owners by Rich Allen

Business owners today are constantly faced with difficult challenges and eight of ten new businesses will not survive the first five years. Competition is difficult and building a sustainable, profitable business is arguably the most challenging sport in all of business today. In The Ultimate Business Tune Up Rich Allen combines the experiences of his father’s own small business, his personal experiences running and growing a business, and his learning from advising hundreds of small business owners into a powerful, step-by-step guide for small business owners everywhere. Rich introduces a model that is both easy to understand and powerful when used to make strategic business decisions.

Product Details

ISBN-13: 9781683500575
Publisher: Morgan James Publishing
Publication date: 02/21/2017
Pages: 276
Sales rank: 818,715
Product dimensions: 5.90(w) x 8.90(h) x 0.80(d)

About the Author

Rich Allen works one-to-one with small business owners to tackle the issues and obstacles that face business owners today. He works directly with the business owner to create a business that is built on a solid foundation, has a unique marketplace position, harnesses the power of their business chassis, is grounded in repeatable processes, driven by a high-performance team, and lead by a visionary leader.

Prior to becoming a small business advisor in 2007, he was a Captain in the U.S. Army, VP HR with Texas Instruments, and VP HR then Division President/COO with Pella Corporation where he led the Entry Systems Division of the company. Rich is a proud Rotarian and serves on several boards including Genesis Elevator Company, Atlanta, GA, and ManeGait Therapeutic Horsemanship Charity, McKinney, TX and the Frisco Chamber of Commerce in Frisco, TX.

Rich holds a B.S. in Accounting from Arizona State University and an MBA in International Business from the University of Texas at Dallas. Rich published his first book, “Tour de Profit – a 52 Stage Race to Grow Your Business” in 2011. He hosts a weekly radio show on KVGI Radio and has an iOS App for small business owners titled “Ultimate Business Tune Up”.

Table of Contents

Acknowledgements xv

Introduction xvii

Chapter 1 My Dad, the Business Owner 1

Chapter 2 My Journey as a Business Owner 6

Chapter 3 The First Meeting & Bike As A Business 10

Chapter 4 Your Role as a Business Owner 19

Chapter 5 A Self-Assessment 22

Chapter 6 Time Management Principals: Priorities, Focus & Energy 27

Chapter 7 Life Balance 33

Chapter 8 Your Team of Advisors 38

Chapter 9 Learning to Steer Your Business 45

Chapter 10 Purpose 47

Chapter 11 Vision 53

Chapter 12 Performance Standards 59

Chapter 13 Your Strategic Summary 64

Chapter 14 Business Structure & Framework 71

Chapter 15 Your Foundation: Business Documents 73

Chapter 16 Organization Structure 79

Chapter 17 Position Agreements 83

Chapter 18 Accountability 89

Chapter 19 Winning New Customers 95

Chapter 20 Your Avatar 97

Chapter 21 Creating Awareness 102

Chapter 22 Educating Your Prospects 108

Chapter 23 Asking For The Business 113

Chapter 24 Measuring Results 120

Chapter 25 Serving Customers 127

Chapter 26 Delivery Standards 129

Chapter 27 Methodology/Secret Sauce 133

Chapter 28 Process Flowcharts 137

Chapter 29 Scripts & Templates 143

Chapter 30 Continuous Improvement 147

Chapter 31 Delivery Measurement 151

Chapter 32 Build A Winning Team 157

Chapter 33 Culture & Non-Negotiables 159

Chapter 34 The Hiring Process 165

Chapter 35 Compensation Structure 174

Chapter 36 Team Engagement 180

Chapter 37 Performance Feedback 186

Chapter 38 Recognition & Celebration 193

Chapter 39 Engaging With Your Customers 199

Chapter 40 Customer Feedback 201

Chapter 41 Relationship Standards 206

Chapter 42 Customer Appreciation 212

Chapter 43 Customer Measurement 216

Chapter 44 Understanding Financial Controls 221

Chapter 45 Financial Plan & Model 223

Chapter 46 Financial Metrics 231

Chapter 47 Key Performance Indicators 235

Chapter 48 Business Dashboard 239

Chapter 49 Parting Thoughts 245

Epilogue Where To Go From Here… 247

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