The Upskilling Imperative: 5 Ways to Make Learning Core to the Way We Work

The Upskilling Imperative: 5 Ways to Make Learning Core to the Way We Work

by Shelley Osborne


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Make continuous learning part of your company’s DNA—and growth, profits, and sustainability will follow

Keeping up with the pace of change may seem impossible, but it’s not. The secret is to make continuous learning a top value for every person on the team so when change happens, everyone is prepared.

In The Upskilling Imperative, Shelley Osborne, Udemy’s Vice President of Learning, reveals the methods she uses to help many of today’s leading companies—from Adidas to PayPal to Barclays—build and sustain a culture of learning. With techniques supported by the latest learning science, she takes you through five steps for transforming your business into an industry powerhouse:

  • Create an environment of freedom, opportunity, and love of learning
  • Use honest, forthright feedback to fuel your new learning culture
  • Clearly communicate the rewards that come when we approach our job as a learning adventure
  • Build learning into the everyday workflows and operations
  • Manage your new learning culture in a sustainable way

With this new, evolved mindset, you and your workforce will approach the next inevitable workplace upheaval or technology with skill and confidence—not confusion and dread.

Product Details

ISBN-13: 9781260466683
Publisher: McGraw-Hill Professional Publishing
Publication date: 08/25/2020
Pages: 224
Sales rank: 1,229,614
Product dimensions: 6.20(w) x 9.00(h) x 1.00(d)

About the Author

Shelley Osborne, with fifteen years of experience in the education and corporate learning and development sectors, is vice president of learning at Udemy. Previously, she served as VP of Learning and Development at Farside HR Solutions. Thousands of learners in over one hundred countries are enrolled in her online courses.

Table of Contents


PART I Introducing the Era of Continuous Learning
1 Why Are We Talking About Learning at Work?
2 What Have We Learned About Learning?
3 Building a Learning Culture Means Getting
Comfortable with Change

PART II Five Ways to Make Learning Core to the Way We Work
4 Develop and Foster Agile Learners
5 Feedback Is Fuel for Learning Cultures
6 Think Like a Marketer to Drive Learning and Development
7 Put Learning into the Flow of Work
8 Signal the Value of Learning

PART III Making Upskilling Imperative to Your Business
9 The Business Case for a Learning Culture
10 Care and Maintenance of Your
Learning Culture



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