This handbook makes a unique contribution to the fields of organizational psychology and human resource management by providing comprehensive coverage of the contemporary field of employee recruitment, selection and retention. It provides critical reviews of key topics such as job analysis, technology and social media in recruitment, diversity, assessment methods and talent management, drawing on the work of leading thinkers including Melinda Blackman, Nancy Tippins, Adrian Furnham and Binna Kandola. The contributors are drawn from diverse backgrounds and a wide range of countries, giving the volume a truly international feel and perspective. Together, they share important new work which is being undertaken around the globe but is not always easily accessible to real-world practitioners and students.
|Series:||Wiley-Blackwell Handbooks in Organizational Psychology Series|
|Product dimensions:||6.70(w) x 9.70(h) x 1.30(d)|
About the Author
Harold W. Goldstein is Associate Professor of Industrial/Organizational Psychology at Baruch College, the City University of New York, USA. He has previously held teaching positions in the psychology departments at Bowling Green State University and New York University. His primary areas of expertise are in personnel staffing and equal employment opportunity issues, leadership development, and organizational culture.
Elaine D. Pulakos is President of PDRI and an internationally recognized contributor to the field of industrial and organizational psychology. In 2010 she received the Distinguished Professional Contributions Award from SIOP, where she has also served as President. She has published numerous articles on performance management, staffing and human resources best practices, and is the author of three books including Performance Management (2009).
Jonathan Passmore is Professor of Psychology at the University of Évora, Portugal, Managing Director of Embrion, a psychology consulting company, and one of the UK's foremost leadership coaches with a wealth of private sector and academic experience. His prolific research, writing, consultancy and speaking have made him a recognized authority on coaching and organizational change. His many books include Excellence in Coaching (2006).
Carla Sofia Carrilho Lopes Santarém Semedo is Assistant Professor in the Department of Psychology at the University of Évora, Portugal, where she leads on occupational health psychology. She is responsible for teaching psychology at undergraduate, masters, and doctoral level, and for coordinating the occupational health psychology research line. She also works as a consultant in evaluation and intervention in organizational psychology.
Table of Contents
Notes on Editors ix
Notes on Contributors xi
Series Preface xx
Railway Children xxii
Section I Recruitment 1
1 The Psychology of Employee Recruitment, Selection and Retention 3Harold W. Goldstein, Elaine D. Pulakos, Jonathan Passmore and Carla Semedo
2 The Contribution of Job Analysis to Recruitment 12James A. Breaugh
3 Global Recruiting 29Jean M. Phillips and Stanley M. Gully
4 Applicant Reactions to Hiring Procedures 53Donald M. Truxillo, Talya N. Bauer and Alexa M. Garcia
5 Applicant Attraction to Organizations and Job Choice 71Adrian Furnham and Kat Palaiou
6 Ethics in Recruitment and Selection 91Nuno Rebelo dos Santos, Leonor Pais, Carla Cabo-Leitao and Jonathan Passmore
Section II Selection 113
7 Using Ability Tests in Selection 115Jesus F. Salgado
8 Using Personality Questionnaires for Selection 151David J. Hughes and Mark Batey
9 Using Interviewing in Selection 182Melinda Blackman
10 The Contribution of Others’ Methods in Recruitment and Selection: Biodata, References, Resumes and CVs 202Adrian Furnham
11 Situational Judgement Tests for Selection 226Jan Corstjens, Filip Lievens and Stefan Krumm
12 The Role of Simulation Exercises in Selection 247Ryan S. O’Leary, Jacob W. Forsman and Joshua A. Isaacson
13 The Potential of Online Selection 271Dave Bartram and Nancy Tippins
14 Gamification, Serious Games and Personnel Selection 293Michael Fetzer, Jennifer McNamara and Jennifer L. Geimer
15 Team Assessment and Selection 310Mengqiao Liu, Jason L. Huang and Marcus W. Dickson
16 Selection for Virtual Teams 334Geeta D’Souza, Matthew S. Prewett and Stephen M. Colarelli
17 Assessment for Leader Development 353Neta Moye, Rose Mueller-Hanson and Claus Langfred
18 Talent Management in a Gender-Diverse Workforce 376Jeanette N. Cleveland, Jaclyn Menendez and Lauren Wallace
19 Race and Cultural Differences in Predictors Commonly Used in Employee Selection and Assessment 400Charles A. Scherbaum, Michael M. DeNunzio, Justina Oliveira and Mary Ignagni
20 Legal and Fairness Considerations in Employee Selection 422Kenneth P. Yusko, Brian L. Bellenger, Elliott C. Larson, Paul J. Hanges and Juliet R. Aiken
Section III Retention 443
21 Employee Turnover and Strategies for Retention 445Angela R. Grotto, Patrick K. Hyland, Anthony W. Caputo and Carla Semedo
22 Talent Management and Retention 473Crystal Zhang and Jim Stewart
23 The Impact of Organizational Climate and Culture on Employee Turnover 494Mark G. Ehrhart and Maribeth Kuenzi
24 The Impact of Work–Life Balance on Employee Retention 513Kristen M. Shockley, Christine R. Smith and Eric A. Knudsen