This authoritative Wiley Blackwell Handbook in Organizational Psychology focuses on individual and organizational applications of Internet-enabled technologies within the workplace. The editors have drawn on their collective experience in collating thematically structured material from leading writers based in the US, Europe, and Asia Pacific.
Coinciding with the growing international interest in the application of psychology to organizations, the work offers a unique depth of analysis from an explicitly psychological perspective. Each chapter includes a detailed literature review that offers academics, researchers, scientist-practitioners, and students an invaluable frame of reference. Coverage is built around competencies set forth by regulatory agencies including the APA and BPS, and includes E-Recruiting, E-Leadership, and E-Learning; virtual teams; cyberloafing; ergonomics of human-computer interaction at work; permanent accessibility and work-life balance; and trust in online environments.
|Series:||Wiley-Blackwell Handbooks in Organizational Psychology Series|
|Product dimensions:||6.00(w) x 9.10(h) x 1.30(d)|
About the Author
Guido Hertel is Department Chair and Professor of Organizational and Business Psychology at the University of Münster, Germany.
Dianna L. Stone is Visiting Research Professor at the University at Albany, SUNY, USA and an Affiliate Professor at Virginia Tech, USA.
Richard D. Johnson is Associate Professor of Management, Department Chair, and Director of the Human Resource Information Systems (HRIS) program at the University at Albany, SUNY, USA.
Jonathan Passmore (Series Editor) is Director of the Centre for Coaching & Behavioural Change, Henley Business School, UK and holds a professorship at the University of Evora, Portugal.
Table of Contents
About the Editors vii
About the Contributors ix
1 The Psychology of the Internet @ Work 1Guido Hertel, Dianna L. Stone, Richard D. Johnson, and Jonathan Passmore
Part I Individual Perspectives 19
2 Digitized Communication at Work 21Nicole C. Krämer and Stephan Winter
3 Ergonomics of Information Technologies at Work 39Ben V. Hanrahan and John M. Carroll
4 Competencies for Web-Based Work and Virtual Collaboration 61Stefan Krumm and Julian Schulze
5 User Experience, Gamification, and Performance 79Meinald T. Thielsch and Jörg Niesenhaus
6 Trust in Virtual Online Environments 103Sirkka L. Jarvenpaa, Celeste Cantu, and Shi Ying Lim
7 Workplace Cyberdeviance 131Steven D. Charlier, Gary W. Giumetti, Cody J. Reeves, and Lindsey S. Greco
8 Blended Working 157Nico W. van Yperen and Burkhard Wörtler
9 Flexwork, Work–Family Boundaries, and Information and Communication Technologies 175Ronald E. Rice
10 Mobile Computing and Hand-Held Devices at Work 195Humayun Zafar
Part II Organizational Perspectives 211
11 E-Recruiting: Using Technology to Attract Job Applicants 213Derek Chapman and Anna F. Gödöllei
12 Social Networking Systems, Search Engines, and the Employment Process 231Kimberly M. Lukaszewski and Andrew F. Johnson
13 The Evolution of E-Selection 257David N. Dickter, Victor Jockin, and Tanya Delany
14 E-Leadership 285Surinder Kahai, Bruce J. Avolio, and John Sosik
15 Virtual Teams 315M. Travis Maynard, Lucy L. Gilson, Nicole C. Jones Young, and Matti Vartiainen
16 Online Employee Surveys and Online Feedback 347Bernad Batinic and Carrie Kovacs
17 E-Learning 369Richard D. Johnson and Kenneth G. Brown
Part III Societal and Cross-Sectorial Perspectives 401
18 Robots in the Digitalized Workplace 403Jochen J. Steil and Günter W. Maier
19 Social Issues Associated with the Internet at Work 423Dianna L. Stone, Dianna Krueger, and Stephen Takach
20 Employee Age Differences in Using Internet-Based Tools at Work 449Gabriela Burlacu, Donald M. Truxillo, and Talya N. Bauer
21 The Future of Work 481Stela Lupushor and Alex Fradera
Most Helpful Customer Reviews
The Psychology of the Internet at Work fills an important gap in our field. This handbook provides an up to date review of how the Internet has transformed our work lives, and considers the advantages, disadvantages and challenges ahead. The handbook covers a wide array of important topics including (e.g., digital communication, virtual teams, e-leadership, e-learning, e-selection, e-recruitment, work-family issues). The contributors are recognized as experts on their topics, and the chapters include a research-based analysis of key elements at the individual, organizational and societal level. The chapters also summarize the most relevant findings and offer valuable suggestions for future research and practice. Given the pervasive impact that the Internet has had on organizations, I believe that this book is important for all scholars in Management, Industrial and Organizational Psychology, and Management Information Systems (MIS). The book is a must-have for researchers who are interested in the impact of technology on work organizations, practitioners who are implementing these new systems, and students or beginners who would like to learn more about the topic. It could also be used as a textbook in undergraduate and undergraduate courses in technology and Management. I recommend this book very highly. Julio C. Canedo, Ph.D. Assistant Professor of Management Management and Insurance Risk Management Marilyn Davies College of Business University of Houston – Downtown