The Wiley Blackwell Handbook of the Psychology of the Internet at Work

The Wiley Blackwell Handbook of the Psychology of the Internet at Work


$175.50 $195.00 Save 10% Current price is $175.5, Original price is $195. You Save 10%.
View All Available Formats & Editions
Choose Expedited Shipping at checkout for guaranteed delivery by Wednesday, June 19


This authoritative Wiley Blackwell Handbook in Organizational Psychology focuses on individual and organizational applications of Internet-enabled technologies within the workplace. The editors have drawn on their collective experience in collating thematically structured material from leading writers based in the US, Europe, and Asia Pacific.

Coinciding with the growing international interest in the application of psychology to organizations, the work offers a unique depth of analysis from an explicitly psychological perspective. Each chapter includes a detailed literature review that offers academics, researchers, scientist-practitioners, and students an invaluable frame of reference. Coverage is built around competencies set forth by regulatory agencies including the APA and BPS, and includes E-Recruiting, E-Leadership, and E-Learning; virtual teams; cyberloafing; ergonomics of human-computer interaction at work; permanent accessibility and work-life balance; and trust in online environments.

Product Details

ISBN-13: 9781119256144
Publisher: Wiley
Publication date: 11/13/2017
Series: Wiley-Blackwell Handbooks in Organizational Psychology Series
Pages: 544
Product dimensions: 6.00(w) x 9.10(h) x 1.30(d)

About the Author

Guido Hertel is Department Chair and Professor of Organizational and Business Psychology at the University of Münster, Germany.

Dianna L. Stone is Visiting Research Professor at the University at Albany, SUNY, USA and an Affiliate Professor at Virginia Tech, USA.

Richard D. Johnson is Associate Professor of Management, Department Chair, and Director of the Human Resource Information Systems (HRIS) program at the University at Albany, SUNY, USA.

Jonathan Passmore (Series Editor) is Director of the Centre for Coaching & Behavioural Change, Henley Business School, UK and holds a professorship at the University of Evora, Portugal.

Read an Excerpt

Click to read or download

Table of Contents

About the Editors vii

About the Contributors ix

Foreword xv

1 The Psychology of the Internet @ Work 1
Guido Hertel, Dianna L. Stone, Richard D. Johnson, and Jonathan Passmore

Part I Individual Perspectives 19

2 Digitized Communication at Work 21
Nicole C. Krämer and Stephan Winter

3 Ergonomics of Information Technologies at Work 39
Ben V. Hanrahan and John M. Carroll

4 Competencies for Web-Based Work and Virtual Collaboration 61
Stefan Krumm and Julian Schulze

5 User Experience, Gamification, and Performance 79
Meinald T. Thielsch and Jörg Niesenhaus

6 Trust in Virtual Online Environments 103
Sirkka L. Jarvenpaa, Celeste Cantu, and Shi Ying Lim

7 Workplace Cyberdeviance 131
Steven D. Charlier, Gary W. Giumetti, Cody J. Reeves, and Lindsey S. Greco

8 Blended Working 157
Nico W. van Yperen and Burkhard Wörtler

9 Flexwork, Work–Family Boundaries, and Information and Communication Technologies 175
Ronald E. Rice

10 Mobile Computing and Hand-Held Devices at Work 195
Humayun Zafar

Part II Organizational Perspectives 211

11 E-Recruiting: Using Technology to Attract Job Applicants 213
Derek Chapman and Anna F. Gödöllei

12 Social Networking Systems, Search Engines, and the Employment Process 231
Kimberly M. Lukaszewski and Andrew F. Johnson

13 The Evolution of E-Selection 257
David N. Dickter, Victor Jockin, and Tanya Delany

14 E-Leadership 285
Surinder Kahai, Bruce J. Avolio, and John Sosik

15 Virtual Teams 315
M. Travis Maynard, Lucy L. Gilson, Nicole C. Jones Young, and Matti Vartiainen

16 Online Employee Surveys and Online Feedback 347
Bernad Batinic and Carrie Kovacs

17 E-Learning 369
Richard D. Johnson and Kenneth G. Brown

Part III Societal and Cross-Sectorial Perspectives 401

18 Robots in the Digitalized Workplace 403
Jochen J. Steil and Günter W. Maier

19 Social Issues Associated with the Internet at Work 423
Dianna L. Stone, Dianna Krueger, and Stephen Takach

20 Employee Age Differences in Using Internet-Based Tools at Work 449
Gabriela Burlacu, Donald M. Truxillo, and Talya N. Bauer

21 The Future of Work 481
Stela Lupushor and Alex Fradera

Index 509

Customer Reviews

Most Helpful Customer Reviews

See All Customer Reviews

The Wiley Blackwell Handbook of the Psychology of the Internet at Work 5 out of 5 based on 0 ratings. 1 reviews.
Anonymous More than 1 year ago
The Psychology of the Internet at Work fills an important gap in our field. This handbook provides an up to date review of how the Internet has transformed our work lives, and considers the advantages, disadvantages and challenges ahead. The handbook covers a wide array of important topics including (e.g., digital communication, virtual teams, e-leadership, e-learning, e-selection, e-recruitment, work-family issues). The contributors are recognized as experts on their topics, and the chapters include a research-based analysis of key elements at the individual, organizational and societal level. The chapters also summarize the most relevant findings and offer valuable suggestions for future research and practice. Given the pervasive impact that the Internet has had on organizations, I believe that this book is important for all scholars in Management, Industrial and Organizational Psychology, and Management Information Systems (MIS). The book is a must-have for researchers who are interested in the impact of technology on work organizations, practitioners who are implementing these new systems, and students or beginners who would like to learn more about the topic. It could also be used as a textbook in undergraduate and undergraduate courses in technology and Management. I recommend this book very highly. Julio C. Canedo, Ph.D. Assistant Professor of Management Management and Insurance Risk Management Marilyn Davies College of Business University of Houston – Downtown