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The Wiley Blackwell Handbook of the Psychology of Training, Development, and Performance Improvement / Edition 1

The Wiley Blackwell Handbook of the Psychology of Training, Development, and Performance Improvement / Edition 1


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Product Details

ISBN-13: 9781118737019
Publisher: Wiley
Publication date: 11/03/2014
Series: Wiley-Blackwell Handbooks in Organizational Psychology Series
Pages: 552
Product dimensions: 6.60(w) x 9.60(h) x 1.20(d)

About the Author

Kurt Kraiger is Department Chair and Professor ofPsychology at Colorado State University, USA.  He is a Fellowand former President of the Society of Industrial/OrganizationalPsychology (SIOP), and  is also a Fellow of the Associationfor Psychological Science.  He is a noted expert on trainingand training evaluation, having published or presented over 140papers on training and related topics.  He is the editor ofCreating, Implementing, and Managing Effective Training andDevelopment: State-of-the-Art Lessons for Practice(Jossey-Bass, 2001) and the co-editor of Improving TrainingEffectiveness in Work Organizations (1997). He is currently onthe editorial boards of the Journal of Applied Psychology,Journal of Management, and Journal of Business andPsychology.

Jonathan Passmore (Series Editor) is Professor ofPsychology at the University of Evora, Portugal, and ManagingDirector of Embrion, a psychology consulting company working acrossEurope and the Middle East. He is a chartered psychologist, holdsfive degrees, and has an international reputation for his work incoaching and leadership. He has published widely books on thethemes of leadership, personal development and change, and servedas editor for the Association for Coaching book series. Hespeaks widely at conferences across the world and has publishedover 100 journal papers and book chapters. 

Nuno Rebelo dos Santos is Professor of Psychology at theUniversity of Evora, Portugal, and is the Director of the PhDprogram in Coaching.  He has been a faculty member for severalPhD and master courses, including the Erasmus Mundus Master Programin Work, Organizational and Personnel Psychology and the ErasmusMundus Intensive Program in Human Resources and KnowledgeManagement in Health and Social Care. He has worked for more than20 years in executive training and development and his researchfocuses on performance development and cooperation inorganizations.

Sigmar Malvezzi is Professor and Researcher ofFundação Dom Cabral, Brazil. He received his PhD at theDepartment of Organizational Behavior at the University ofLancaster, UK, and the degree of “Livre Docente” at theUniversity of São Paulo, Brazil. He has lectured at theInstitute of Psychology of the University of São Paulo and atthe Business School of Fundação Getulio Vargas. Hisresearch has explored professional and career development withfocus on the building of professional identity. His most recentbook is Gramáticas Actuales de la RelaciónHombre-Trabajo (2012).

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Table of Contents

About the Editors vii

About the Contributors ix

Foreword xiv

Series Preface xv

Railway Children xvii

1 The Psychology of Training, Development, and Performance Improvement 1
Kurt Kraiger, Jonathan Passmore, Nuno Rebelo dos Santos, and Sigmar Malvezzi

Section I Training 11

2 The History of Training 13
Sigmar Malvezzi

3 Training Needs Analysis at Work 32
Rodrigo R. Ferreira, Gardênia da Silva Abbad, and Luciana Mourão

4 Training and Workplace Learning 50
Karen Evans and Natasha Kersh

5 Transfer of Socialization 68
Alan M. Saks

6 Encouraging Active Learning 92
Nina Keith and Christian Wolff

7 The Competencies of Effective Trainers and Teachers 117
Darryl Gauld

8 Training Evaluation 136
Jonathan Passmore and Maria Joao Velez

9 Knowledge Transfer and Organizational Learning 154
Linda Argote

Section II E-Learning 171

10 Facilitation in E-Learning 173
Annette Towler and Tyree Mitchell

11 Effective Virtual Learning Environments 188
Jean-Luc Gurtner

12 Game- and Simulation-Based Approaches to Training 205
Rebecca Grossman, Kyle Heyne, and Eduardo Salas

Section III Personal and Professional Development in Organizations 225

13 Training and Personal Development 227
Kurt Kraiger and Thomas M. Cavanagh

14 The Contribution of Talent Management to Organization Success 247
David G. Collings

15 Action Learning: Approaches, Applications, and Outcomes 261
Lisa Anderson and Charlotte Coleman

16 Knowledge-Sharing, Cooperation, and Personal Development 278
Leonor Pais and Nuno Rebelo dos Santos

17 Using Competences in Employee Development 303
Robert A. Roe

18 Personal Development Plan, Career Development, and Training 336
Simon Beausaert, Mien Segers, and Therese Grohnert

19 Leadership Development and Organizational Success 354
Thomas Garavan, Fergal O’Brien, and Sandra Watson

20 Structured Actions of Intentional Development 398
Nuno Rebelo dos Santos and Leonor Pais

21 Informal Learning and Development 419
Valéria Vieira de Moraes and Jairo Eduardo Borges-Andrade

Section IV Performance Management 437

22 Performance Appraisal and Development 439
Jeffrey R. Spence and Patricia L. Baratta

23 Designing Feedback to Achieve Performance Improvement 462
Manuel London and Edward M. Mone

24 Using 360-Degree Feedback as a Development Tool 486
Clive Fletcher

25 Feedback, Development, and Social Networks 503
Piet Van den Bossche, Sara van Waes, and Janine van der Rijt

Index 521

What People are Saying About This

From the Publisher

"This handbook is sure to become a key resource for anyresearcher or professional looking for the latest and mostinnovative thinking from around the world on the full range oftopics related to training, development, and performancemanagement.—" Bradford S. Bell, Ph.D., CornellUniversity.Editor, Personnel Psychology 

'I wish I could have accessed this book many years ago.Comprehensive and scholarly, the four sections- training,e-learning, professional development and performance management-fit well together and address a gap in the literature that has beenapparent for some time. The psychological perspective speaks togrowing interest in the micro-foundations of strategic success, andthe blending together of both formal and informal perspectives onlearning in organizations ensures a holistic rather than piecemealapproach to the question of how to build individual knowledge,skills and competences in organizations. I believe that this bookwill make a significant impact on its target audience in thiscritical area'.—Helen Shipton, Professor of InternationalHuman Resource Management, Nottingham Trent University

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