the Workflow Imperative Building Real World Business Solutions Thomas M. Koulopoulos Do your competitors lure your customers away as you sit with yesterday’s market information buried in the in box? Sluggish information systems can sandbag an operation and leave you at a disadvantage while companies with automated workflow environments are responding faster and hitting the market with products that customers want, when they want them. Now you can break the paper chain phenomena and build a lean and responsive business with the business process technology that everyone is talking about: automated workflow. Workflow technology has revolutionized the way modern businesses manage information, allowing individuals to engineer change based on continual, instantaneous feedback. This popular new technology works hand-in-glove with Total Quality Management (TQM) and will allow you to:
- Slash process cycle time
- Accelerate product innovation
- Increase customer responsiveness
|Product dimensions:||6.36(w) x 9.17(h) x 0.88(d)|
About the Author
About the Author Thomas M. Koulopoulos, President and Founder of Delphi Consulting Group, is an internationally known lecturer and consultant, and developer of the Time-based Analysis method, which he has taught to more than 2000 organizations. Recognized world wide as the industry authority on the subject of workflow and technologies for business process redesign, he was named one of the top six consultants in the information industry by Information Week magazine. His insights and frequent commentary on workflow, in publications such as ComputerWorld, BusinessWeek, Byte, and PC Magazine, have also made him one of the industry’s most sought after speakers, with lectures and seminars around the world.
Table of Contents
WORKFLOW: THE BUSINESS IMPERATIVE.
An Opportunity for Change.
Human Factors and Re-engineering.
Designing Workflow Applications: A New Perspective.
Empowerment: The Reality.
WORKFLOW: THE TECHNOLOGY IMPERATIVE.
Technology Components of Workflow.
Workflow: In Search of Standards.
Glossary of Workflow Terms.