The World Remade by Artificial Intelligence: Perspectives on Applications, Impacts and Ethics

by Shalini S. Gopalkrishnan (Editor), Joaquin Jay Gonzalez III (Editor)

Overview

Artificial intelligence is reshaping every facet of human existence, from business and education to creativity and governance. As AI systems become more powerful, they raise urgent questions about ethics, decision-making, and the future of human agency. This book explores how AI is transforming industries and society, offering a balanced perspective on both its immense potential and its risks. Collecting case studies and expert insights, it examines the impact of generative AI, automation, and machine learning on employment, creativity, and global economies. They also address critical concerns such as bias, misinformation, and the evolving role of AI in governance and daily life.

Designed for business leaders, policymakers, educators, and general readers, this work represents a roadmap for navigating an AI-driven world. It offers clear explanations, thought-provoking analysis, and a vision for a future where AI and humanity coexist in a rapidly changing landscape.

Product Details

ISBN-13:	9781476697536
Publisher:	McFarland & Company, Inc., Publishers
Publication date:	04/28/2025
Series:	Advances in Public Planning
Pages:	313
Product dimensions:	7.00(w) x 10.00(h) x 0.63(d)
Age Range:	18 Years

About the Author

Shalini S. Gopalkrishnan, DBA, is the AI Strategist at San Francisco Bay University, a professor and researcher specializing in artificial intelligence and business applications. She is a founder of startups and teaches in the San Francisco Bay Area and has written extensively on AI, technology, and its impact on society. Joaquin Jay Gonzalez III, Ph.D., is vice provost for global affairs, founding dean of GGU Worldwide, and Mayor George Christopher Professor of Public Administration at Golden Gate University. A professor-practitioner, he has authored more than 20 academic books, including Cybersecurity: Current Writing on Threats and Protection and has consulted for the World Bank, Inter-American Development Bank, International Organization for Migration, International City/County Management Association, and USAID.

Table of Contents

Table of Contents

Acknowledgments
Preface
Part I. Introduction
 1. A Brief History of AI: How We Got Here and Where We Are Going
Adrian Hopgood
 2. The Zero World: Envisioning a Future Where AI Eliminates Global Challenges
Shalini Gopalkrishnan
 3. AI Is Changing the World of Business
Gopi Kallayil
 4. AI and Employment: Bridging Skill Gaps or Expanding Inequality
Pearly Ee
 5. The Perils of Generative AI: Normalizing Implicit Bias
R. “Doc” Vaidhyanathan
Part II. Perils and Promises
• A. AI in Marketing and Sales •
 6. AI-Driven Training and Gen Z Retail Sales Employees in Vietnam
Tran Minh Viet
 7. Go-to-Market Strategies and AI in the UAE Technology Services Industry
Ronald Powell
• B. AI in Finance and Financial Services •
 8. The Transformative Power of Generative AI in Banking
Sonny Panesar
 9. Navigating the Algorithmic Frontier: AI in Financial Planning
Daniel Y.N. Tan
• C. AI in Human Resources and Training •
10. Integrating Emotional Intelligence and Artificial Intelligence in
Mike Horne and Nicole C. Jackson
11. Efficiency and Ethical Dilemmas in the Hiring and Selection of Employees
Veejay Madhavan
12. Artificial Intelligence for Recruiters
Sameeksha Sahni
13. Crisis-Ready Leadership: How AI Elevates the Power of Mindfulness
Emmanuel G. Zara, Jr.
• D. AI in Services •
14. Real-Time Insights from AI Training in Indian Hospitality
Smrite Goudhaman
15. Adapting ­AI-Based Feng Shui Application for Real Estate Enterprises in Vietnam
Dang Thi Thanh Tam and Mickey P. McGee
16. Artificial Stupidity: Limitations of AI in Enhancing Customer Experience
Sandeep Arora
• E. AI in Healthcare •
17. Mammography AI Can Cost Patients Extra. Is It Worth
Michelle Andrews
18. The AI Paradox: Promises of Precision and Pitfalls in Healthcare
Upal Roy
19. As AI Eye Exams Prove Their Worth, Lessons for Future Tech Emerge
Hannah Norman
20. Forget Ringing the Button for the Nurse. Patients Now Stay Connected by Wearing
Phil Galewitz
21. ¿Cómo Se Dice? California Loops In AI to Translate Health Care Information
Paula Andalo
22. “Dr. Google” Meets Its Match: Dr. ChatGPT
Andrew Leonard
• F. AI in Industrial Ecosystems •
23. The Strategic Integration of AI in Testing, Inspection and Certification
Courtlin Holt-Nguyen
24. Brushstrokes of Innovation: AI’s Palette in the Paints and Coatings Industry
Pratik N. Shah
25. AI for Enhancing Efficiency and Sustainability in ­Agri-Food and Nutrition Systems
Lakshmi R. Pillai and Seetha Anitha
26. AI in the Oil and Gas Industry: Revolutionizing Operational Efficiency
Saroja Manicka Nagarajan, Jagadish Gona, and Kannan Santharaman
27. The Promise and Perils of AI for the Satellite Industry
Virgil Labrador
28. Adopting Mobile Application Technology for SMEs in Thailand’s Freight Transport Sector
Tachanun Rattanasiriwilai
• G. AI in Data Infrastructure and Ethics •
29. Decentralized AI Workloads: The Strategic Role of Edge Data Centers
Ratheesh Venugopal
30. Optimizing Machine Learning with AI Agents
Sunil Manikani
31. AI Companies Train Language Models on YouTube’s Archive: Making ­Family-and-Friends Videos a Privacy Risk
Ryan McGrady and Ethan Zuckerman
32. Less Is More—Sometimes
Vinay Singh
• H. AI in Education and the Arts •
33. Shaping the Future of Learning
Sulbha Shantwan
34. Artificial Intelligence in Academic Research: Challenges and Paradoxes
Severo C. Madrona, Jr.
35. The Impact of Artificial Intelligence Tools on ­Problem-Solving Skills
Doan Ngoc Duy
36. The Promise and Perils of AI in the Arts
Larry Ebert
37. A Paradigm Shift We Need
Anzar Khaliq
• I. AI in Government and Politics •
38. What a Leading State Auditor Says About Fraud, Government Misspending and Building Public Trust
McKenzie Funk
39. Police Departments Are Turning to AI to Sift Through Millions of Hours of Unreviewed ­Body-Cam Footage
Umar Farooq
40. In Pursuit of Proper AI Regulation in the Philippines
Jody C. Salas
41. Indian Election Was Awash in Deepfakes: But AI Was a Net Positive for Democracy
Vandinika Shukla and Bruce Schneier
42. AI Development Trends in China
Lichao Zhang
• J. AI and Public Trust •
43. Trust in Technology: How Transparency, Reputation, and Regulation Shape Consumer Acceptance of Synthetic AI Influencers
Kevyn Eng
44. Trust Is Earned: A Responsible AI Framework for Today’s Business Leaders
Gautam Roy
45. The AI Black Box Problem: Can We Trust What We Don’t Understand?
Richard R. Khan
Part III. The Future
46. AI: Is It an Existential Threat?
Sachin Dole
47. Machine Psychology and LLM Neural Networks and Human Value Systems
Gopal Krishnan
48. Harnessing AI in Developing Countries: Why a ­Socio-Technical
Approach Matters
Emmanuel C. Lallana
49. The Role of ­Future-Forming and Futures Research
Francis Wang
50. The Ethics of Digital Minds: Understanding AI Welfare
Shalini Gopalkrishnan
Part IV. Appendices
Appendix A: Glossary of AI Terms
Richard R. Khan
Appendix B: San Francisco Generative AI Guidelines
City and County of San Francisco
Appendix C: Interim Guidelines for Purposeful and Responsible Use of Generative Artificial Intelligence
State of Washington
Appendix D: Blueprint for an AI Bill of Rights: Making Automated Systems Work for the American People
White House Office of Science and Technology Policy
Appendix E: Excerpts from the EU AI Act: Artificial Intelligence—Questions and Answers
European Commission
About the Contributors
Index